Finance Operations Analyst

1 Month ago • 1-2 Years • Finance

Job Summary

Job Description

Rain is a fast-growing earned wage access (EWA) fintech company in the U.S., partnering with employers to allow employees to access their earned but unpaid wages. The Finance Operations Analyst will manage the workflow and ensure timely repayment from customers. This role involves owning employer relationships regarding cyclical payroll adjustments and repayments, problem-solving late payments, reconciling data, identifying risks, and improving customer experience. Responsibilities include managing accounts receivable, reconciling payments, coordinating timely adjustments and payments with employers, investigating and resolving payment discrepancies, and serving as a key customer point of contact for EWA workflow issues. The analyst will also evaluate and drive process improvements, produce repayment reports, and identify opportunities to decrease loss and time to pay.
Must have:
  • Bachelor's degree or equivalent experience
  • 1-2 years in a customer-facing role
  • Proficient with Microsoft Office and Excel
  • Strong analytical and data skills
  • Excellent verbal and written communication
  • Strong attention to detail and accuracy
  • Demonstrated problem-solving skills
Good to have:
  • Experience in a fast-paced environment
  • Startup and FinTech experience
  • Familiarity with enterprise CRM (Hubspot, Salesforce)

Job Details

Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 2.5 million employees and backed by top investors like QED and Prosus. We’ve raised nearly $400M in funding—including the largest Series A in fintech history—and just closed our Series B to fuel our next stage of hypergrowth.

Rain partners with employers to provide their employees with access to their earned but unpaid wages via our app. Payments to employees are then reimbursed to Rain via withholding from the employee’s paycheck and repayment by the employer. The Finance Operations (FinOps) team manages this workflow and ensures timely repayment from our customers.

As a Finance Operations Analyst, you will own employer relationships with regards to cyclical payroll adjustments and repayments. In practice, this means you’ll problem solve late payers, reconcile inaccurate data sets, identify risks or liabilities in current customers, and find opportunities to improve our overall customer experience.

Responsibilities:

  • Own the accounts receivable process as part of the FinOps team, and serve as the main point of contact on payroll and repayments for a dedicated set of customer accounts
  • Reconcile payments from employers with their corresponding invoices
  • Coordinate with employers to ensure timely adjustments and payment
  • Investigate and resolve payment discrepancies through communication with employers, coordination with other internal teams, and/or financial adjustments
  • Serve as a key customer point of contact on EWA workflow issues 
  • Evaluate current processes from both a Rain and employer perspective, and drive improvements with the Product and Engineering teams
  • Produce internal and external reporting related to repayments
  • Identify opportunities to decrease loss and time to pay for employer accounts in partnership with the Customer Success team

Skills and Qualifications:

  • A Bachelor’s degree or equivalent work experience
  • 1-2 years in a customer facing role (Account Management, Customer Success, Sales, etc.) where you worked with a dedicated set of customers assigned to you
  • Highly proficient with Microsoft Office, including strong Excel skills and the ability to analyze large sets of data
  • Experience successfully building customer relationships through both verbal and written communication 
  • Strong attention to detail, with a high level of ownership and dedication to accuracy
  • Demonstrated track record of problem solving skills and the ability to “connect the dots” between data across various workstreams
  • Comfortable working in a fast-paced environment; startup and FinTech experience is a plus
  • Bonus points for familiarity working with an enterprise CRM (Hubspot, Salesforce, etc.)

Similar Jobs

Gunzilla - Senior Producer

Gunzilla

Kyiv, Kyiv City, Ukraine (On-Site)
4 Months ago
CAE - Gulfstream 550 Instructor Pilot

CAE

Las Vegas, Nevada, United States (On-Site)
2 Months ago
Assystems - Responsable de lots H/F

Assystems

Laon, Hauts-de-France, France (On-Site)
9 Months ago
Assystems - Sr. Architect

Assystems

Navi Mumbai, Maharashtra, India (On-Site)
9 Months ago
Kavalirio - Secret Clearance Manufacturing Engineer Level 3

Kavalirio

Los Angeles, California, United States (On-Site)
1 Month ago
bytedance - Finance Business Partner - Global Monetization

bytedance

New York, New York, United States (On-Site)
3 Months ago
Palo Alto Networks - Revenue Operations Manager

Palo Alto Networks

Santa Clara, California, United States (On-Site)
2 Months ago
PwC - Finance Transformation Senior Associate

PwC

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
8 Months ago
Aeries technology - Associate Director/Director – Finance Transformation Services

Aeries technology

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Social Discovery Ventures - VP of Finance

Social Discovery Ventures

Israel (Remote)
10 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Zinnia - Senior Associate (FP&A)

Zinnia

Gurugram, Haryana, India (On-Site)
4 Weeks ago
Capgemini - Quality Assurance-Engagement Manager I

Capgemini

Kolkata, West Bengal, India (On-Site)
3 Months ago
kaizen gaming  - Key Account Executive

kaizen gaming

São Paulo, Brazil (Hybrid)
2 Months ago
PwC - Transfer Pricing Manager

PwC

Zürich, Zurich, Switzerland (On-Site)
10 Months ago
DOTSOFT SA - R&D ICT Projects Economist / Admin Assistant

DOTSOFT SA

Pylaia, Greece (On-Site)
3 Weeks ago
Nintendo - Contract - Logistics Specialist

Nintendo

North Bend, Washington, United States (On-Site)
4 Months ago
bytedance - Quality Analyst - ADSEO (Safety)

bytedance

Gurugram, Haryana, India (On-Site)
4 Months ago
Zeeco, Inc. - Applications Engineer

Zeeco, Inc.

Broken Arrow, Oklahoma, United States (On-Site)
11 Months ago
Wolters Kluwer - Sr. Telephony Engineer (Genesys Cloud, MS Teams, Audiocodes, SIP Trunk Routing, Scripting)

Wolters Kluwer

Pune, Maharashtra, India (Hybrid)
1 Month ago
Cubic corporation - Installation Designer

Cubic corporation

Salfords, England, United Kingdom (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Finance Jobs

Valeo - Management Controller - Finance

Valeo

Cairo, Cairo Governorate, Egypt (On-Site)
3 Months ago
Playtika - Treasury Analyst

Playtika

Israel (On-Site)
8 Months ago
Next Level Business Services - JDE Finance Functional consultant

Next Level Business Services

Huntsville, Alabama, United States (On-Site)
9 Months ago
Xepelin - Financing Analyst

Xepelin

Mexico City, Mexico (Hybrid)
1 Year ago
Social Discovery Ventures - VP of Finance

Social Discovery Ventures

Cyprus (Remote)
10 Months ago
Thales - Junior Industrial Finance Controller

Thales

Singapore (On-Site)
3 Months ago
Jane Street - Finance Operations Analyst

Jane Street

New York, United States (On-Site)
2 Months ago
Zuru - Finance Manager

Zuru

Chon Buri, Thailand (On-Site)
3 Months ago
Zscaler - Senior Manager, Revenue Recognition

Zscaler

Sahibzada Ajit Singh Nagar, Punjab, India (On-Site)
1 Month ago
PwC - Finance Transformation Consultant

PwC

Bangkok, Bangkok, Thailand (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded