Global Head of Market Intelligence EDO Communications

The Global Group Head of Communications for S&P Global Market Intelligence and the Enterprise Data Organization will be a key strategic leader, advising C-suite and senior stakeholders. This role involves leading a global team to shape and execute communication strategies, enhancing the reputation of both businesses and engaging with media, employees, investors, and customers. The role drives strategic external and internal communications, connects employees to purpose, and manages crisis communications, reporting to the Chief Communications Officer.

Must Have

• Drive strategic external and internal communications for divisions and functions.
• Advise C-suite, Presidents, and senior stakeholders on communications and business initiatives.
• Lead a global team of high-performing communications professionals.
• Shape and execute communication strategies to enhance business reputation.
• Engage with media, employees, investors, and customers.
• Develop strategic plans to showcase S&P Global Market Intelligence and EDO to global media.
• Connect employees to divisional strategy and elevate employee experience.
• Partner with People Team to build communication strategies for major People initiatives.
• Implement strategic communication initiatives with global and local knowledge.
• Identify and implement leading industry standards in communications.
• Lead external communications, including thought leadership and media placements.
• Oversee crisis communications strategy to protect reputation.
• Manage media share of voice and tailor programs based on metrics.
• Manage and support career development of the Divisional Communication team.

Good to Have

• Master’s degree.
• Experience in a regulated financial business.
• Experience in financial services, and/or data and analytics space.

Perks & Benefits

• Health & Wellness coverage designed for the mind and body.
• Flexible Downtime with generous time off.
• Continuous Learning resources to grow your career and learn new skills.
• Competitive pay.
• Retirement planning.
• Continuing education program with a company-matched student loan contribution.
• Financial wellness programs.
• Family-friendly perks for partners and little ones.
• Retail discounts.
• Referral incentive awards.

About the Role:

As the Global Group Head of Communications for S&P Global Market Intelligence, and the Enterprise Data Organization, you will serve as a key strategic leader for each business, as well as a key leader in S&P Global’s Communications team. This role will involve advising the C-suite, Presidents, and senior stakeholders by providing strategic counsel and guidance that spans both communications and broader business initiatives. You will lead a global team of high-performing communications professionals, fostering a high-performance team culture while developing a strong leadership bench. This role will be responsible for shaping and executing communication strategies that enhance the reputation of each business and effectively engage with various stakeholders, including media, employees, investors, and customers. This role reports to the Chief Communications Officer and is a member of the OpCo for S&P Global Market Intelligence, and the Enterprise Data Organization, along with being a member of the Communications Leadership Team.

The Impact:

In this role, you will be responsible for:

• Driving strategic external and internal communications for the divisions and functions, leading a global team of communicators around the world.
• Working closely with the S&P Global Market Intelligence & EDO President, the Operating Committee, and the rest of their leadership teams, as well as support functions including marketing, finance, people, and legal.
• Leading external communications for the division, developing strategic plans to enhance the reputation and showcase the depth of S&P Global Market Intelligence, and EDO to media globally.
• Connecting our people to our purpose by bringing our divisional strategy to life, communicating our initiatives, and elevating the employee experience.
• Partnering with the rest of the Communications Leadership team and their groups, the divisional People Team and Enterprise teams to build communication strategies that drive engagement in support of major People initiatives and change communications, aligned with the business priorities.
• The successful applicant will bring global and local knowledge, contacts, and expertise to implement these strategic communication initiatives. Your responsibilities will also include identifying and implementing leading industry standards, exploring new methods, and advancing our capabilities by driving engagement and meaningful two-way communications. This role demands a passionate, innovative, and critical thinker, always looking for exciting and creative ways to deliver the right message to the right audience at the right time and through the right channels.

Responsibilities:

• Develop and execute the S&P Global Market Intelligence & EDO communications strategy, encompassing both internal and external communications, aligned with S&P Global’s enterprise communications goals.
• Partner with Divisional Presidents and the Operating Committee, along with their leadership teams and the Internal Communications Center of Excellence, to ensure successful global internal communications that drive engagement across all S&P Market Intelligence & EDO personnel and keep them well-informed to help achieve business objectives.
• Provide strategic thinking and direction to senior leaders in planning and executing internal communication programs.
• Support the Operating Committee in developing and executing change management communications that inspire our people.
• Draft and secure approval for key messages to be delivered to regional, business, or large functional area employees, managing the development of content on change management, business strategies, and growth.
• Provide hands-on support for leadership communications, coaching and advising senior leaders, creating communication plans, producing and publishing content across multiple channels (e.g., intranet, email, etc.), and organizing town halls and other events.
• Dive deep into employee feedback—utilizing metrics and insights to spot trends, identify changes in behaviors, and address peaks and valleys in engagement.
• Create and lead the S&P Global Market Intelligence & EDO external communication strategy, overseeing the global implementation of regional programs.
• Oversee the division’s thought leadership program aimed at showcasing data depth, thought leadership, key financial services topics, global markets commentary, and positioning the division as a thought leader in the evolving GenAI space.
• Collaborate with a broad slate of expert spokespeople across the financial services, data, GenAI, and other relevant sectors on high-profile external placements, including op-eds and broadcast opportunities.
• Identify and align with market trends that impact or influence communication programs.
• Lead the division’s crisis communications strategy, in alignment with the Public Relations Center of Excellence, aimed at protecting its reputation through the proactive development of approved messaging, especially regarding benchmark methodologies.
• Create a metrics-driven reporting framework for communications that demonstrates accountability and showcases progress against the overall communications strategy in a digestible format for divisional Operating Committee leadership.
• Manage media share of voice against peer competitors and proactively make recommendations to tailor the communications program based on metrics.
• Manage the Divisional Communication team and support their ongoing career development.

What We’re Looking For

Basic Required Qualifications:

• Bachelor’s degree with an emphasis in Communications, Journalism, English, Business, Finance, or related fields; Master’s degree preferred.
• 15+ years of experience in internal, corporate, or strategic communications, or a related field within the financial industry, preferably within a regulated business.
• Strategic thinker who can translate complex concepts into actionable, understandable plans, programs, and materials.
• Strategic and creative problem solver with the ability to think big picture and dive into the details, delivering on communication programs.
• Ability to engage and manage multiple stakeholders, build strong relationships and networks, and effectively drive, convince, and influence others.
• Passion for strengthening organizational culture and productivity, and building community within a global, diverse workforce.
• Ability to multitask, working on multiple projects simultaneously with minimal supervision and under tight deadlines.
• Flexibility to participate in strategic project work and potentially external communications.
• Excellent project management skills.
• Advanced writing, editing, and presentation skills.
• Ability to convey subtle, technical, or complex messages in writing.
• Highly collaborative professional who leads through authentic influence and can galvanize teams by bringing forward passion, enthusiasm, and energy.
• Strategic thinker with the ability to see their work within overall department/business goals and identify opportunities for evolution.
• Experience leading organizational change and communication projects, preferably in a fast-moving, matrixed organization.
• Previous experience developing global internal communication plans to support our people, champion our brand, and activate employee engagement through tools that inform and inspire the organization.
• Previous experience developing innovative global external communication plans that proactively help grow and defend market-leading brands.
• Proven track record of global, cross-functional partnership and relationship management.
• Experience program/project managing complex, cross-functional, global communication initiatives.
• Demonstrated experience working collaboratively in a matrixed organization, with acute awareness of complex problems and the ability to tailor communication strategies to meet business needs.
• Experience working on highly sensitive business issues and crisis communications.
• Experience partnering with/providing counsel to senior executives, with the courage to champion new ideas and approaches, challenge positions, and influence outcomes.
• Demonstrated experience developing executive-level communications and channel strategies.
• Proven track record of effectively managing and coaching direct reports.
• Experience in the financial services, and/or data and analytics space is preferred.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf

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CMCOAF102 - Senior Management (EEO Job Group)