Group Account Director

Job Description

Overview

We’re looking for an experienced and passionate Group Account Director to join our team. The Group Account Director plays an essential role in servicing the Client by ensuring timeous and accurate execution of briefs, project management of all jobs and the management and tracking of all finances (processing CE’s, billing PO’s, weekly reporting). Attention to detail and strong administrative skills are therefore a critical success factor and requirement for this role. The successful candidate must demonstrate the skills to be credible at this level, with the ability to problem solve and escalate as needed to the Client Service Director when needed and be able to stay in control of the roll out of Client campaigns.

Responsibilities

To implement and manage as tasked the successful creation, development and roll out of Client marketing communication in an integrated campaign capacity as well as manage all required administrative tasks.

Champion

• Ensure delivery of campaigns against agreed timelines and milestones of campaign development and execution
• Execute integrated campaigns ensuring that our campaigns work across ATL, Digital and BTL.
• Escalate issues to the Client Service Director as needed, to prevent campaign milestones being missed or budget being negatively impacted
• Actively pursue opportunities to learn and grow within the portfolio
• Living shared values and core behaviours of Studio one and Toyota
• Maintain excellent intercompany and interdepartmental communication and knowledge transfer

Growth and Profitability

• Assist the team in identifying and maintaining opportunities for optimization and harmonization / integration of the various departments and Publicis Communications agencies
• Maintain efficiencies, economies of scale & resource optimization, ensuring jobs are delivered according to the allocated budget

Talent

• Act as a role model for Account Management members
• Support knowledge transfer, knowledge sharing and up skilling through relevant & appropriate learning / teaching channels
• Strive to learn and grow, pro-actively seek opportunities and become involved in projects outside of allocated tasks

Operational Excellence

• Implement, monitor, and manage the workflow process as tasked, escalating to the Client Partner where necessary
• Proactive management of all project timelines, always ensuring on time and in full delivery of projects
• Monitor standards by checking all work is on the brief and to the desired quality of level before sending it to client
• Assist to optimize internal resource allocation and utilization
• Solid writing, communication and presenting skills in English (a good command of the English language)
• Weekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure cashflow management
• Experience on Chase is preferred
• Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations and build business.
• Financial experience is preferred
• Have tough and honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes.
• Maintain the integrity of the creative strategy and work throughout the campaign
• Exceptional management of client expectations
• Proactive & Solution driven.

Qualifications

• Marketing qualification essential
• 6+ years’ experience in Account Management
• Experience in the automotive industry
• You must have experience running jobs, projects and campaigns from start to finish with little senior support
• Experience on Chase is preferred
• Financial & budget management experience is preferred
• Manage up – ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communication

Additional information

Publicis Group is proud to be an Equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity plan. All appointments will be based on Qualifications, experience and best fit but preference will be given to all affirmation action candidates or designated groups.