Guest Experience Guide

9 Minutes ago • 1 Years + • Customer Service

Job Summary

Job Description

As a Guest Experience Guide at Interstellar Arc, you will be the heart of the journey, welcoming guests and guiding them through interactive exhibits, sensory installations, and VR-enhanced adventures. Interstellar Arc is a new immersive attraction from Felix & Paul Studios, launching in October 2025, offering a multi-sensory journey to the exoplanet Arcadia. You will ensure every moment is memorable, inclusive, and full of wonder, assisting with virtual launch sequences and helping guests navigate interactive zones.
Must have:
  • Greet and engage guests with warmth, energy, and curiosity
  • Lead guests through immersive zones and interactive experiences
  • Operate VR stations and assist with basic tech troubleshooting
  • Maintain clean, safe, and visually stunning environments
  • Contribute to team huddles, training, and guest flow coordination
  • Embody the spirit of Interstellar Arc—joyful, inclusive, and imaginative
  • Remain on your feet and walk throughout the venue for the majority of your shift
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • 1+ years in hospitality, attractions, or immersive guest service
  • Strong communication skills and a collaborative mindset
  • Ability to stay upbeat and adaptable in a fast-paced environment
  • Ability to work a variety of shifts including weekends and holidays
  • Passion for creating unforgettable guest experiences
Good to have:
  • Experience in themed environments, museums, or immersive retail
  • Comfort with VR platforms or interactive tech (Oculus, Vive, etc.)
Perks:
  • Competitive pay and flexible scheduling
  • Discounts on retail, F&B, and partner experiences
  • Growth opportunities and leadership roles

Job Details

About Interstellar Arc

Interstellar Arc is the newest immersive attraction from Emmy®-winning creators Felix & Paul Studios, known for redefining cinematic VR and location-based experiences. Launching at AREA15 Las Vegas in October 2025, this multi-sensory journey transports guests to the exoplanet Arcadia—11.4 light years from Earth—through interactive storytelling, mixed reality, and engineered environments.

Designed to spark curiosity and connection, Interstellar Arc blends high-tech immersion with human-centered hospitality. Guests explore humanity’s future in space while engaging with narrative zones, VR-enhanced missions, and collaborative play. It’s not just an attraction—it’s a launchpad for joy, inclusivity, and imagination.

Your Mission

As a Guest Experience Guide, you’ll be the heartbeat of the journey—welcoming guests, sparking joy, and guiding them through interactive exhibits, sensory installations, and VR-enhanced adventures.

Whether you’re assisting with a virtual launch sequence or helping guests navigate interactive zones, you’ll ensure every moment is memorable, inclusive, and full of wonder.

What You’ll Do

  • Greet and engage guests with warmth, energy, and curiosity
  • Lead guests through immersive zones and interactive experiences
  • Operate VR stations and assist with basic tech troubleshooting
  • Maintain clean, safe, and visually stunning environments
  • Contribute to team huddles, training, and guest flow coordination
  • Embody the spirit of Interstellar Arc—joyful, inclusive, and imaginative
  • Remain on your feet and walk throughout the venue for the majority of your shift

What You Bring

  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • 1+ years in hospitality, attractions, or immersive guest service
  • Strong communication skills and a collaborative mindset
  • Ability to stay upbeat and adaptable in a fast-paced environment
  • Ability to work a variety of shifts including weekends and holidays
  • Passion for creating unforgettable guest experiences
  • Bonus: Experience in themed environments, museums, or immersive retail
  • Bonus: Comfort with VR platforms or interactive tech (Oculus, Vive, etc.)

Physical & Accessibility Considerations

Interstellar Arc is committed to providing equal employment opportunities to all individuals. The physical demands described are representative of those that may be required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Perks of Joining the Crew

  • Competitive pay and flexible scheduling
  • Discounts on retail, F&B, and partner experiences
  • Growth opportunities and leadership roles

Apply Now

If you believe joy is a universal language and you’re ready to guide guests through a world of immersive magic, we want you on our crew at Interstellar Arc.

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About The Company

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (Hybrid)

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