Inside Sales Representative

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Company Overview:

We are a dynamic and fast-growing organization dedicated to providing innovative solutions/services for Small and Medium Business (SMB) clients. We are seeking a highly motivated and experienced Inside Sales Representative to manage and grow existing SMB accounts, as well as acquire new business through proactive prospecting and cold calling activities.

Key Responsibilities:

• Account Management & Growth:
• Manage a portfolio of existing SMB accounts, ensuring strong relationships and customer satisfaction.
• Identify opportunities for upselling and cross-selling additional services or products to current clients to increase account value.
• Proactively work to expand the accounts, driving long-term revenue growth.
• New Business Acquisition:
• Identify and target potential new SMB clients through outbound prospecting, cold calling, networking, and other sales activities.
• Build a strong pipeline of potential new accounts to consistently meet and exceed sales targets.
• Manage the sales process from lead generation through to deal closure.
• Sales Reporting & Pipeline Management:
• Maintain a healthy and accurate sales pipeline, tracking all activities and opportunities.
• Use CRM tools to update deal statuses, forecast potential revenue, and report on sales activities.
• Regularly provide daily updates to management on deal progress, challenges, and business growth potential.
• Achievement of Sales Targets:
• Consistently meet or exceed monthly and quarterly sales targets set by the company.
• Develop and implement strategies to ensure that growth goals are achieved within assigned timelines.
• Collaboration & Strategy:
• Work closely with internal teams, including marketing, product, and customer success, to ensure that the solutions offered to clients align with their needs and objectives.
• Act as a key liaison between clients and internal teams to ensure smooth implementation and delivery of services.

Qualifications & Skills:

• Education: Minimum of a Bachelor’s degree.
• Experience: Experience in sales, account management, or business development, preferably in an SMB-focused environment. B2B sales
• Skills:
• Strong experience in managing and growing client accounts.
• Proven track record of generating new business through cold calling, networking, and prospecting.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving skills and the ability to handle client objections.
• Proficient in using CRM tools and Microsoft Office Suite.

Key Competencies:

• Strong drive and determination to achieve and exceed sales goals.
• Ability to establish and maintain strong client relationships.
• Excellent organizational skills and attention to detail.
• Self-motivated with a strong sense of initiative.
• Ability to work well under pressure and adapt to changing priorities.