International Director- Global Labor Relations

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are looking for a dynamic International Director to help develop a global labor relations framework. This individual will partner with the markets to provide support when necessary and help implement and execute a global labor relations strategy.  This role provides strategic advice and consultation to market leadership regarding a broad range of trends and optional strategies, programs and activities. 

In this role, you will also:

Lead

• Play a key role in the long-term strategies and advise on department services and allocation of resources to meet the needs of the organization.
• Assist and chair cross-functional teams accountable for execution of strategic priorities designed to prepare and promote the brand and business model.
• Support international markets in identifying systemic legal risks and collaborate with those markets on response strategies that are consistent with our values.
• Lead innovation and the development of tools, materials, training courses and communications to maintain a positive work environment that supports our values and brand standards in our restaurants and that is consistent with the company’s overall business and human capital strategies.
• Lead efforts on system-wide needs assessments to identify internal/external strengths, risks and workplace patterns and defines strategies for intervention.
• Partner with corporate and market leaders to develop and enhance effective communication strategies to maintain awareness of labor trends.
• Focus on finding opportunities to elevate employer brand reputation and crew-first mindset through existing initiatives.
• Actively stays abreast of labor trends, legislative and regulatory developments or updates that may impact the brand.
• Oversee and mentor team members (1-3) to ensure exceptional customer service and results.

Advise and Influence

• Maintain system awareness of events that impact the business of our restaurants and resources to minimize any impact.
• Counsel leaders to address issues with workforce-related conduct and policies and practices.
• Provide strategic thought-partnership on the development and execution of short and long-term solutions to address complex labor relations matters (i.e. discrimination, harassment, workplace violence, safety, etc.), consistent with company policies and practices and limits exposure to legal liability.
• Ensure sufficient and effective external resources are available to support on complex labor relations matters.
• Partner with market teams to evaluate strengths, opportunities and risks and develops localized plans to prepare and promote the brand.
• Provide strategic advice and subject-matter-expertise to internal and external partners and/or markets during the development and execution of company strategies and programs.
• Advocate for the adoption and execution of employee engagement best practices and McDonald’s people standards.

Build Relationships: 

• Build a strong and cohesive partnership with appropriate partners across the business, including Legal, People, and Impact.
• Work closely with markets to understand needs, benchmark standard methodologies, gain alignment and consult in the area of labor relations.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350 – $218,860 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

• Solid understanding of international labor relations principles and ability to educate partners on labor relations matters and labor law.
• Demonstrated values-based leadership and decision making to foster a culture of trust, respect and inclusion.
• Proven ability to demonstrate and synthesize information, anticipate business needs and find practical solutions to business challenges.
• Shown experience managing and leading during uncertainty and change.
• Validated critical thinker with a bias for action and understands how to drive clarity amidst ambiguity.
• Effective relationship builder and communicator that collaborates with multiple partners to set objectives and influence outcomes.
• Proven track-record of managing multi-faceted and large-scale initiatives, under tight deadlines.
• Effective people leader and coach that aligns team(s) to strategic objectives and develops self and talent for the future
• JD Preferred but not required

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.