Investment Operations Associate

Company:

Mercer

Description:

We are seeking a talented individual to join our Trade Operations team at Mercer. This role will be based in Boston, and it is a hybrid role with a requirement of working at least three days a week in the office.

As an Investment Operations Associate, you will be tasked with executing daily, monthly, and ad hoc processes that align with the team charter responsibilities, which include monitoring clients' cash, executing and reconciling trades, ensuring data integrity, managing systems, and handling client invoicing. This position offers the chance to collaborate with Operations associates and management, as well as with teams in portfolio management, client service, strategy, fund administration, and compliance. You will also provide support to various internal stakeholder teams regarding servicing issues and ad hoc requests, engaging with portfolio management, strategy, and client servicing teams.

We will count on you to:

• Monitor the portfolio targets via the trading system and trade reports based on pre-determined plan targets by maintaining a detailed understanding of all trade requirements including settlement durations and pre-trade notification periods
• Coordinate daily/monthly cash monitoring and cash raising for Defined Benefit Pension Plans
• Work closely with custodians, clients and internal stakeholders to fulfill cash monitoring responsibilities
• Analyze and initiate trades into the trading system including rebalancing amount investments funds as well as raising cash from client custodians
• Manage the relationship with external third-party service providers of the products such as the transfer agent, custodian and administrator regarding cash flows and key risk exposures
• Participate on monthly/weekly conference calls (daily during project launches) to determine the status of any open issues with transfer agents (responsible for maintaining the client account records) and custodians and administrators (secure the assets of the products)
• Contribute to the preparation of client monthly market and strategy reviews/quality reports (either self-created using data points from the market or daily management reports from vendors) ensuring all set guidelines and proper controls are met
• Provide oversight of daily position and transaction data feeds received into Mercer’s trading system and proprietary derisking system

What you need to have: 

• A minimum of 2 years of experience in fund accounting, trading, custody, or fund administration
• Excellent verbal and written communication skills, coupled with interpersonal skills
• Understanding of concepts and derivation of the Net Asset Value calculation for a wide range of investment vehicles
• Demonstrated ability to work in an environment where adherence to procedures and controls is critical
• Strong analytical and organizational skills; ability to multi-task
• Clear and effective communication, both written and oral
• Proficiency in Excel and working knowledge of the Microsoft Office suite

What makes you stand out?

• Bachelor degree in accounting, finance or related field of study
• Previous experience communicating with senior level client contacts
• Previous experience with Charles River Investment Management System
• Familiarity with Defined Benefit Pension Plans and Defined Contribution Plans
• Proven ability to work well in a team oriented environment, while maintaining ownership over individual responsibilities

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.