IT System Administrator (f/m/x)

Our Story:

At DECK 13 Interactive, we’re more than just a game development studio—we’re a diverse, passionate community of creators dedicated to crafting unforgettable gaming experiences. Since our founding in 2001, in the heart of Frankfurt, Germany, we’ve been pushing the boundaries of what’s possible in PC and console games. Now part of the PulluP Entertainment group, our team of around 100 talented professionals continues to shape the future of gaming. We’re the minds behind titles like Lords of the Fallen, The Surge series, and Atlas Fallen, known for their rich worlds and immersive gameplay. But we believe the best games are still ahead of us, and that’s where you come in.

To continue our success story, we are now looking for you to join our team as our new IT System Administrator (f/m/x).

Your mission includes:

• Act as a first point of contact for all IT related tasks
• Configure new computer hardware and software / perform upgrades and configuration of desktop, related peripherals and network components
• Maintain company's IT infrastructure
• Set up and manage user accounts and permissions
• Manage the hardware and software asset inventory
• Troubleshoot connectivity issues
• Document procedures and maintain the existing documentation

Your Toolkit:

• Strong knowledge of Windows and Linux operating systems
• Experience with Google Workspace, Microsoft Entra ID, Cisco, Sophos
• Solid IT infrastructure knowledge (Servers, Switches, Routers, Firewalls, VPN, Wi-Fi)
• Minimum 2 years of IT Support/Helpdesk experience
• Minimum 2 years of experience in installing, diagnosing, troubleshooting and repairing computer hardware and software on PCs, servers and related equipment
• Very good English skills, both written and spoken
• Strong organizational skills with a high degree of independence, flexibility and ability to work under pressure
• Flexibility to come to our office in Frankfurt am Main at least 4 times per week
• Passion for games

Power-Ups You Receive:

At DECK 13 Interactive, our people are at the heart of everything we do. We believe in creating an environment where you feel valued, supported, and empowered to do your best work. Here’s what we offer to make that happen:

• A modern, centrally located office in Frankfurt, Germany (near Messe)
• Free language courses to help you expand your skills
• Monthly allowances for remote working and gym memberships
• A monthly allowance for the Deutschlandticket to ease your commute
• Tax-free Probonio vouchers available every month
• Free access to an online mental health platform (Bloom) to support your well-being
• Opportunities for career growth with a yearly learning & development budget
• 28 days of paid vacation, plus the 24th and 31st of December off

Our Commitment to Inclusivity:

DECK 13 Interactive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of gender, race, ethnicity, religion, sexual orientation, age, disability, or any other characteristic that makes you unique.

We believe that diverse teams create the best games, and we’re dedicated to building a workplace where everyone can thrive.