ITS Field Service Technician 2

This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, including complex fault diagnosis. The position also provides support to the Field Services Team Leader. Key responsibilities include routine and preventative maintenance, fault attendance, fibre optic fault diagnosis and rectification, and detailed fault analysis. The technician will ensure safe and high-standard activities, timely reporting, and personal administration. They will also perform workshop repairs and modifications, act as a mentor, and assist with asset upgrades.

Must Have

• Carry out routine and preventative maintenance
• Attend faults and ensure a logical approach to fault finding
• Perform Fibre Optic fault diagnosis and rectification
• Perform Workshop repairs & modifications to component level
• Proven experience in equipment maintenance
• Basic fibre optic experience
• Ability to write accurate reports
• Experience of maintenance on modern electronic equipment
• PC literate
• Full Driving Licence
• Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification

Good to Have

• IP systems working knowledge
• Experience of overseeing teams
• CCTV systems working knowledge
• Microsoft Office skills
• C&G 2391-52 Inspection and Testing qualified
• C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent
• Relevant accreditations
• Safety related qualifications
• NHSS8 accreditation
• Hold G39
• Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, including complex fault diagnosis. The position also provides support to the Field Services Team Leader.

Key Responsibilities

• Carry out routine and preventative maintenance
• Attend faults and ensure the use of a logical approach to fault finding
• Perform Fibre Optic fault diagnosis and rectification
• Provide detailed fault analysis on high priority and complex faults when required
• Ensure all activities are performed safely and to a high standard
• Ensure asset maintenance is reported in a timely and accurate manner
• Ensure personal administration is completed in a timely manner, for example timesheets and vehicle checks
• Provide support to the Maintenance Team Leader
• Act as a mentor to aid in the development of other service technicians
• Perform Workshop repairs & modifications to component level and accurately record as required
• Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance
• Attend and proactively participate in the Maintenance Team meetings
• Deputise for the Team Leader, if required
• Produce shift reports when required
• Produce asset upgrade reports for Management
• Assist with the preparation of asset upgrades and project completion
• Work in a shift pattern
• Comply with Cubic’s values and adherence to all company policy and procedures, particularly the code of conduct, quality, security, and occupational health, safety, and environmental policies and procedures
• Perform other duties assigned by the manager from time-to-time, as may be reasonably required

What We’re Looking For

Essential:

• Proven experience in a similar role, including maintenance of equipment
• Basic fibre optic experience
• Ability to write accurate reports
• Hold relevant competencies to meet contractual requirements
• Experience of maintenance on modern electronic equipment
• PC literate
• Full Driving Licence

Desirable:

• IP systems working knowledge
• Experience of overseeing teams
• CCTV systems working knowledge
• Microsoft Office skills

Education and Qualifications

Essential:

• Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification

Desirable:

• C&G 2391-52 Inspection and Testing qualified
• C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent
• Relevant accreditations
• Safety related qualifications
• NHSS8 accreditation
• Hold G39
• Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification

Worker Type:

Employee