Job Description
1920, recently awarded VFX Company of The Year at The CICLOPE Festival 2025, is seeking an enthusiastic Entry-Level Systems Support technician to join its growing VFX studio. This is an excellent opportunity for someone early in their IT career who is passionate about technology, enjoys problem-solving, and desires to be part of a creative, fast-paced environment.
Must Have:
- Provide day-to-day technical support for artists and production teams (connection issues, troubleshooting, etc.)
- Assist with onboarding new joiners and setting up their accounts and machines
- Configure and maintain workstations across macOS, Linux, and Windows
- Maintain and update hardware, software, and licenses
- Manage user accounts and permissions across studio systems
- Keep the office tech environment tidy and functional - from cable management to workstation organisation
- Support general IT operations and escalate issues when needed
- A keen interest in technology and IT systems
- Comfortable working across different operating systems (Mac, Linux, Windows)
- A proactive, hands-on approach with good attention to detail
- Excellent communication and teamwork skills
- Organised and dependable - able to prioritise tasks in a busy studio environment
Recently awarded VFX Company of The Year at The CICLOPE Festival 2025. We’re looking for an enthusiastic Entry-Level Systems Support technician to join our growing VFX studio.
This is a great opportunity for someone early in their IT career who’s passionate about tech, enjoys problem-solving, and wants to be part of a creative, fast-paced environment.
Key Responsibilities
- Provide day-to-day technical support for artists and production teams (connection issues, troubleshooting, etc.)
- Assist with onboarding new joiners and setting up their accounts and machines
- Configure and maintain workstations across macOS, Linux, and Windows
- Maintain and update hardware, software, and licenses
- Manage user accounts and permissions across studio systems
- Keep the office tech environment tidy and functional - from cable management to workstation organisation
- Support general IT operations and escalate issues when needed
About You
- A keen interest in technology and IT systems
- Comfortable working across different operating systems (Mac, Linux, Windows)
- A proactive, hands-on approach with good attention to detail
- Excellent communication and teamwork skills
- Organised and dependable - able to prioritise tasks in a busy studio environment
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