Key Account Manager - Assistant General Manager (Mumbai)

Paytm

7+ Years | Mumbai, Maharashtra, India (On Site) | Full Time | 10 months ago

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Job Summary

As a Key Account Manager - Assistant General Manager at Paytm, you will be responsible for achieving monthly and quarterly targets related to merchant acquisition, transaction value, and transaction volume. You will lead by example, acquiring new clients and managing key relationships with existing ones. This role requires a quota-driven sales approach, effective collaboration with internal stakeholders (product, growth, finance), and advocating for merchant needs within the organization. You'll need strong POS/EDC system knowledge and a deep understanding of the fintech ecosystem. The ideal candidate is a self-starter comfortable with ambiguity, passionate about working in a fast-growing environment, and skilled at explaining complex solutions to diverse customers.

Must Have

7+ years Key Account Management/Sales experience in Fintech/Payments (POS/EDC focus)
Hands-on POS/EDC system experience
Strong understanding of Fintech ecosystem
Excellent sales, negotiation, and customer relationship skills
Quota-driven sales experience
Ability to articulate complex solutions

Job Description

About us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

What you'll do:

⦁Will own the monthly / quarterly targets on various metrics like number of merchants, Transaction Value, number of transactions etc

⦁The candidate needs to lead by example and independently acquire new clients and manage key relationships in existing clients.

⦁Apart from carrying a quota driven sales target should be able to work effectively with internal stakeholders like product, growth, finance etc to champion merchant's perspective with the organization

Required skills:

⦁Minimum 7 years of experience in a Key Account Management, Sales role, with a focus on POS/EDC solutions in the fintech or payments industry.

⦁Hands-on experience with POS/EDC system and related technologies.

⦁Strong understanding of the fintech ecosystem and industry-specific challenges.

⦁Role demands a combination of sales acumen, technical understanding of POS/EDC systems, and a strong customer-centric approach to drive revenue growth and long-term customer satisfaction.

⦁Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit.

⦁Passionate about working in a fast growing firm and ready to get their hands dirty

⦁Articulate complex solutions to novice customers

⦁Good sales and negotiation skills. Experience in quota driven sales is a must.

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3 Skills Required For This Role

Revenue Growth Account Management Quality Control

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