Key Account Manager / e-commerce

The E-commerce Key Account Manager drives e-Commerce sales and business growth in Central Asia, focusing on Kazakhstan and Uzbekistan. This role involves creating and implementing sales plans, executing digital shelf and activations, and partnering with e-retailers and marketplaces. Responsibilities include E2E channel management, building relationships, maximizing sales conversion, and leading joint business planning with key e-commerce customers.

Must Have

• E2E responsibility for ecommerce channel in Central Asia (Kazakhstan and Uzbekistan as priority markets)
• Building credible relationships that lead to win-win agreements, ensuring Haleon’s growth strategy is implemented.
• Implementing solutions for maximizing sales conversion to unlock incremental growth in priority markets.
• Creating and executing e-commerce sales and activation plans based on product and channel specific market analysis
• Researching and implementing tools and opportunities to drive Haleon brand awareness, visibility and consideration metrics (e.g. Retail Media, online brand building tools) in eCommerce channel
• Designing and leading implementation of comprehensive e-commerce data collection platform to analyze sales data and adjust taken actions
• Leading joint business planning process with the key e-commerce customers.

Perks & Benefits

• Comprehensive Health Insurance
• Life Insurance
• Meal Allowance
• Corporate car
• Mobile Benefit
• Additional Vacation Days
• Additional Vacation Pay
• Additional Maternity Leave
• Additional Paternity Leave
• Fitness Compensation
• Flexible Working Hours
• Referral Program
• Employee Assistance Programme (EAP)
• Travel and Expenses

About the role:

E-commerce Key Account Manager plays a key role to drive e-Commerce sales and business growth in Central Asia. In this role you will drive sales plan creation and implementation, digital shelf & digital activations execution, partnering with key e-retailers and marketplaces in Kazakhstan and Uzbekistan.

Your Day to Day:

• E2E responsibility for ecommerce channel in Central Asia (Kazakhstan and Uzbekistan as priority markets)
• Buiding credible relationships that lead to win-win agreements, ensuring Haleon’s growth strategy is implemented.
• Implementing solutions for maximizing sales conversion to unlock incremental growth in priority markets.
• Creating and executing e-commerce sales and activation plans based on product and channel specific market analysis
• Reaarching and implementing tools and opportunities to drive Haleon brand awareness, visibility and consideration metrics (e.g. Retail Media, online brand building tools) in eCommerce channel
• Desiging and leading implementation of comprehensive e-commerce data collection platform to analyze sales data and adjust taken actions
• Leading joint business planning process with the key e-commerce customers.

Ideal Candidate Profile:

• Proven experience in developing e-commerce Sales Management
• Deep understanding of multiple e-commerce channels (e-pharmacy customers, e-retailers, Marketplaces,Qcommerce and Pure Players), their role, current e-commerce trends and shopper behaviors
• Strong commercial and financial acumen
• Winning sales skills: strategic planning, insights mining, relationship management, account strategy, negotiation, influence, communication
• Proven skills to manage a high degree of complexity.
• Ability to find solutions and move things forward.
• Results driven, resilient, problem solving and decision making.
• Experience in FMCG and/or Pharmacy channels or marketplaces.

Our Offer:

• Comprehensive Health Insurance.
• Life Insurance.
• Meal Allowance.
• Corporate car to make your commute comfortable.
• Mobile Benefit.
• Additional Vacation Days & Additional Vacation Pay.
• Additional Maternity and Paternity Leave.
• Fitness Compensation.
• Flexible Working Hours.
• Referral Program.
• Employee Assistance Programme (EAP).
• Travel and Expenses.