Key Account Manager / e-commerce

1 Month ago • All levels

Account Management

Job Description

The E-commerce Key Account Manager drives e-Commerce sales and business growth in Central Asia, focusing on Kazakhstan and Uzbekistan. This role involves creating and implementing sales plans, executing digital shelf and activations, and partnering with e-retailers and marketplaces. Responsibilities include E2E channel management, building relationships, maximizing sales conversion, and leading joint business planning with key e-commerce customers.

Must Have:

E2E responsibility for ecommerce channel in Central Asia (Kazakhstan and Uzbekistan as priority markets)
Building credible relationships that lead to win-win agreements, ensuring Haleon’s growth strategy is implemented.
Implementing solutions for maximizing sales conversion to unlock incremental growth in priority markets.
Creating and executing e-commerce sales and activation plans based on product and channel specific market analysis
Researching and implementing tools and opportunities to drive Haleon brand awareness, visibility and consideration metrics (e.g. Retail Media, online brand building tools) in eCommerce channel
Designing and leading implementation of comprehensive e-commerce data collection platform to analyze sales data and adjust taken actions
Leading joint business planning process with the key e-commerce customers.

Perks:

Comprehensive Health Insurance
Life Insurance
Meal Allowance
Corporate car
Mobile Benefit
Additional Vacation Days
Additional Vacation Pay
Additional Maternity Leave
Additional Paternity Leave
Fitness Compensation
Flexible Working Hours
Referral Program
Employee Assistance Programme (EAP)
Travel and Expenses

Add these skills to join the top 1% applicants for this job

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About the role:

E-commerce Key Account Manager plays a key role to drive e-Commerce sales and business growth in Central Asia. In this role you will drive sales plan creation and implementation, digital shelf & digital activations execution, partnering with key e-retailers and marketplaces in Kazakhstan and Uzbekistan.

Your Day to Day:

E2E responsibility for ecommerce channel in Central Asia (Kazakhstan and Uzbekistan as priority markets)
Buiding credible relationships that lead to win-win agreements, ensuring Haleon’s growth strategy is implemented.
Implementing solutions for maximizing sales conversion to unlock incremental growth in priority markets.
Creating and executing e-commerce sales and activation plans based on product and channel specific market analysis
Reaarching and implementing tools and opportunities to drive Haleon brand awareness, visibility and consideration metrics (e.g. Retail Media, online brand building tools) in eCommerce channel
Desiging and leading implementation of comprehensive e-commerce data collection platform to analyze sales data and adjust taken actions
Leading joint business planning process with the key e-commerce customers.

Ideal Candidate Profile:

Proven experience in developing e-commerce Sales Management
Deep understanding of multiple e-commerce channels (e-pharmacy customers, e-retailers, Marketplaces,Qcommerce and Pure Players), their role, current e-commerce trends and shopper behaviors
Strong commercial and financial acumen
Winning sales skills: strategic planning, insights mining, relationship management, account strategy, negotiation, influence, communication
Proven skills to manage a high degree of complexity.
Ability to find solutions and move things forward.
Results driven, resilient, problem solving and decision making.
Experience in FMCG and/or Pharmacy channels or marketplaces.