Lead Engagement Manager

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a remote Lead Engagement Manager to support a portfolio of hotels by managing and executing group and meetings RFPs. This is a remote 1+ year contract opportunity.

In this role, you'll oversee approximately 20 hotels, leveraging tools like Salesforce and MeetingBroker to ensure timely, compliant, and strategic RFP execution. You'll work collaboratively with internal sales teams and hotel stakeholders, drawing on your organizational skills and hospitality industry experience to drive results.

There is no application deadline for this role.

Lead Engagement Manager Responsibilities:

• Lead and execute the Groups & Meetings RFP process, ensuring compliance and timely responses.
• Collaborate with hotels, internal sales teams, and peers to align strategies and optimize outcomes.
• Utilize systems and external tools to maintain accurate records and support revenue strategies.
• Analyze market insights and data to inform negotiation strategies and drive favorable outcomes.
• Communicate professionally with stakeholders, providing rationale for proposals and negotiations.
• Manage workload efficiently during peak periods while maintaining quality standards.
• Recommend process improvements to enhance efficiency and effectiveness.
• Demonstrate flexibility in work hours during high-demand periods.

Lead Engagement Manager Qualifications:

• Bachelor’s or Master’s degree in Marketing, Management, Business, or related field (or equivalent experience).
• 5–8 years of progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles.
• Strong verbal and written communication, relationship management, negotiation, and persuasion skills.
• Knowledge of hotel sales, marketing, business planning, and competitor strategies.
• Proficiency with Salesforce, MeetingBroker, and other sales software; familiarity with RFP processes.
• Understanding of electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading.
• Ability to manage multiple clients and projects simultaneously in a virtual environment.

Perks & Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning & Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.