Community & Content Lead, AI Experiences

5 Minutes ago • 3 Years + • $124,100 PA - $182,800 PA
Community Management

Job Description

Electronic Arts is building Project Air, a new mobile platform powered by AI and real-time interaction, blending creative freedom, emotional storytelling, and social experience. As Community & Content Lead, you will define Project Air’s culture, voice, and content, driving community engagement across platforms like TikTok and Discord. This role involves creating viral content, designing early community programs, nurturing creators, and translating insights into product action, reporting to the Head of Product.
Good To Have:
  • Experience with creator partnerships, live social programming, or generative AI tools.
Must Have:
  • Be the cultural voice of Project Air on Discord, TikTok, IG, Reddit, and emerging platforms.
  • Create daily/weekly content (short-form video, memes, posts, spotlights) that captures Project Air’s voice and resonates with internet culture.
  • Design early community programs (closed alphas, ambassadors, creator councils, betas) that build belonging and advocacy.
  • Identify and nurture creators & early adopters, collaborating with them on content, features, and events.
  • Turn insights into action: listen across community channels, synthesize sentiment, and feed clear insights back to Product and Design.
  • Experiment constantly — test content formats, community activations, and engagement mechanics; share learnings and iterate quickly.
  • Ship content around product milestones (patch notes, dev diaries, tutorials, updates) that feel fresh and engaging.
  • Collaborate with agency partners to align organic community + content efforts with broader campaigns.
  • 3+ years in community, social media, or creator-facing roles OR experience leading social, marketing, or growth at a consumer social startup — ideally within AI apps or UGC/social platforms.
  • Proven experience both building communities (Discord, TikTok, Reddit, IG) and creating content (video, memes, posts) that moved culture or drove engagement.
  • A world-class storyteller: witty, empathetic writing; comfort on camera; fluency in short-form video.
  • Deep understanding of internet culture, memes, and trends.
  • Scrappy execution chops: you can ideate, shoot, edit, and publish without a big production team.
  • Data-aware and experiment-minded.
Perks:
  • Paid time off (3 weeks per year to start)
  • 80 hours per year of sick time
  • 16 paid company holidays per year
  • 10 weeks paid time off to bond with baby
  • Medical/dental/vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Bonus and equity (for certain roles)
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Family leaves
  • Complimentary games

Add these skills to join the top 1% applicants for this job

game-texts
storytelling
spark

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Who we are

The future of entertainment is interactive, and our Ventures Group plays an important role in this future by building content, culture, and community that take us Beyond Gaming. We empower audiences to Play, Create, Watch, and Connect across our amazing franchises and experiences, including The Sims, Madden NFL, EA SPORTS FC, Apex Legends, and Battlefield. We're a multi-functional group, with world-class expertise in building fandom, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem

What We're Building

Project Air is a new kind of mobile platform — part creative stage, part storytelling tool, part social experience — powered by AI and real-time interaction. Imagine the creative freedom and discovery of TikTok, the emotional texture of Pixar, and the emergent storytelling of the Sims, fused into something entirely new.

We're building a space where people don't just watch or post — they create, perform, and co-invent new characters, stories, and worlds. It's expressive, emotional, and deeply interactive.

The Role

As Community & Content Lead, you’ll be the spark of Project Air’s culture — creating the voice, the content, and the momentum that bring our community to life. You’ll move fluidly between community building and content creation: one day you’re hosting an AMA in Discord, the next you’re editing a TikTok or writing a witty post that goes viral.

This role blends creator energy with community strategy. You’ll be deeply embedded where our users are (TikTok, Discord, IG, Reddit), producing content that feels native to each platform while designing programs that turn early adopters into evangelists. You’ll also partner with Product & Design— and coordinate with agency partners — to amplify what’s working and test new ideas fast.

You’ll report to Project Air’s Head of Product, giving you both visibility and influence as we shape Project Air’s culture and growth from the ground up.

Responsibilities

  • Be the cultural voice of Project Air on Discord, TikTok, IG, Reddit, and emerging platforms.
  • Create daily/weekly content (short-form video, memes, posts, spotlights) that captures Project Air’s voice and resonates with internet culture.
  • Design early community programs (closed alphas, ambassadors, creator councils, betas) that build belonging and advocacy.
  • Identify and nurture creators & early adopters, collaborating with them on content, features, and events.
  • Turn insights into action: listen across community channels, synthesize sentiment, and feed clear insights back to Product and Design.
  • Experiment constantly — test content formats, community activations, and engagement mechanics; share learnings and iterate quickly.
  • Ship content around product milestones (patch notes, dev diaries, tutorials, updates) that feel fresh and engaging.
  • Collaborate with agency partners to align organic community + content efforts with broader campaigns.

Qualifications

  • 3+ years in community, social media, or creator-facing roles OR experience leading social, marketing, or growth at a consumer social startup — ideally within AI apps or UGC/social platforms.
  • Proven experience both building communities (Discord, TikTok, Reddit, IG) and creating content (video, memes, posts) that moved culture or drove engagement.
  • A world-class storyteller: witty, empathetic writing; comfort on camera; fluency in short-form video.
  • Deep understanding of internet culture, memes, and trends — you know how to ride them and when to subvert them.
  • Scrappy execution chops: you can ideate, shoot, edit, and publish without a big production team.
  • Data-aware and experiment-minded: you care about both metrics and vibes.
  • Bonus: experience with creator partnerships, live social programming, or generative AI tools.

Why Join Us

  • Be the face and voice of Project Air, shaping the culture of a next-gen social app from its earliest days.
  • Work with a multidisciplinary team inside EA’s Ventures group to invent the future of social + AI.
  • Shape how people connect with characters, stories, and each other in new ways.
  • Define the playbook for community-led, content-driven growth at the frontier of entertainment.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

  • California (depending on location e.g. Los Angeles vs. San Francisco) *$124,100 - $182,800 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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