Manager - AI-Enabled Process Transformation

1 Month ago • 10 Years + • $131,600 PA - $171,100 PA
Research Development

Job Description

We are seeking a Manager - AI-Enabled Process Transformation to lead the integration of AI and automation into core business processes. This role involves identifying high-impact opportunities, redesigning workflows for scalability, and collaborating with technology and business teams to achieve measurable results. You will advise on process transformation, foster cross-functional collaboration, and guide a team to drive continuous improvement, ultimately shaping enterprise-wide change by embedding AI into our operational framework.
Good To Have:
  • Master’s in Business, Engineering, or related field preferred.
  • Certifications in Lean Six Sigma, BPM, or intelligent automation platforms are a plus.
  • Experience in AI-driven transformation or enterprise technology programs is strongly preferred.
  • Familiarity with enterprise architecture principles and change management practices.
Must Have:
  • Lead enterprise-wide efforts to reimagine and redesign business processes for AI integration and automation.
  • Identify high-impact opportunities for process optimization that align with strategic goals.
  • Partner with data science, engineering, and IT teams to embed AI capabilities into redesigned workflows.
  • Apply Lean, Six Sigma, and design thinking methodologies to drive continuous improvement.
  • Serve as a strategic advisor to business units on process transformation and automation.
  • Collaborate with Finance, Technology, Compliance, and Risk teams to ensure alignment.
  • Deep expertise in business process reengineering, operational excellence, and intelligent automation.
  • Strong understanding of AI/ML technologies and their application in business workflows.
  • Experience leading large-scale transformation initiatives in complex, matrixed organizations.
  • Proficiency in process modeling tools, automation platforms (e.g., RPA), and performance analytics.
  • Excellent communication and stakeholder engagement skills.
  • Bachelor’s degree required.
  • 10+ years of experience in process transformation, operations, or digital strategy roles.
Perks:
  • Vertex Bonus Plan (VOB)
  • Role-specific sales commission/bonus
  • Equity grants

Add these skills to join the top 1% applicants for this job

cross-functional
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Job Description:

We’re looking for a Manager - AI-Enabled Process Transformation to reimagine how our business runs by integrating AI and automation into core processes. In this role, you’ll identify high-impact opportunities, redesign workflows for scalability and resilience, and partner across technology and business teams to drive measurable results. You’ll serve as a trusted advisor on process transformation, foster cross-functional collaboration, and guide a team of experts to deliver continuous improvement. This is a chance to shape enterprise-wide change and put AI at the heart of how we work.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Process Strategy & Redesign
  • Lead enterprise-wide efforts to reimagine and redesign business processes for AI integration and automation.
  • Identify high-impact opportunities for process optimization that align with strategic goals and enterprise architecture.
  • Develop and maintain a portfolio of reengineering initiatives with clear value realization metrics.
  • AI Integration & Enablement
  • Partner with data science, engineering, and IT teams to embed AI capabilities into redesigned workflows.
  • Ensure that reengineered processes are scalable, resilient, and aligned with responsible AI principles.
  • Collaborate with the Readiness & Adoption and Workforce Transformation leads to support change management and user enablement.
  • Operational Excellence & Innovation
  • Apply Lean, Six Sigma, and design thinking methodologies to drive continuous improvement.
  • Establish process documentation standards and governance for AI-enabled workflows.
  • Monitor performance of reengineered processes and iterate based on feedback and analytics.
  • Cross-Functional Collaboration
  • Serve as a strategic advisor to business units on process transformation and automation.
  • Collaborate with Finance, Technology, Compliance, and Risk teams to ensure alignment with enterprise controls and investment priorities.
  • Represent the AI Hub in enterprise forums focused on operational transformation and digital innovation.

SUPERVISORY RESPONSIBILITIES:

  • May lead a team of process analysts, automation specialists, and transformation consultants.
  • Define team goals, performance metrics, and development plans aligned with enterprise AI strategy.
  • Provide coaching, mentorship, and succession planning for process transformation talent.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Deep expertise in business process reengineering, operational excellence, and intelligent automation.
  • Strong understanding of AI/ML technologies and their application in business workflows.
  • Experience leading large-scale transformation initiatives in complex, matrixed organizations.
  • Proficiency in process modeling tools, automation platforms (e.g., RPA), and performance analytics.
  • Excellent communication and stakeholder engagement skills.
  • Familiarity with enterprise architecture principles and change management practices.

EDUCATION AND TRAINING:

  • Bachelor’s degree required; Master’s in Business, Engineering, or related field preferred.
  • 10+ years of experience in process transformation, operations, or digital strategy roles.
  • Certifications in Lean Six Sigma, BPM, or intelligent automation platforms are a plus.
  • Experience in AI-driven transformation or enterprise technology programs is strongly preferred.

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