Manager-Controller (Control and Compliance)

As a Manager-Controller in Control and Compliance at American Express, you will lead audit engagements, design robust governance frameworks, and drive continuous improvement in internal controls. Your role involves proactive issue management, comprehensive risk assessment, and ensuring compliance with RCSA framework and change management policies. You will also support business growth by managing risk assessments for new products and foster a risk-aware culture through tailored training programs, while leading enterprise-wide initiatives.

Must Have

• C.A. with at least 8+ years of experience or Graduate with at least 7+ years work experience
• Experience in operational risk management (Risk and/or Internal Audit function)
• Understanding of RCSA and other critical operational risk management lifecycle activities
• Strong project management skills
• Strong communication skills
• Experience in process governance
• Proficient analytical and problem-solving skills
• Strong operations and risk management skills

Good to Have

• Ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Excellent relationship management abilities with skill to impact and influence at all levels
• Extensive collaboration with multiple partners across numerous business units and functional groups across the Three Lines of Defense

Perks & Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements
• Generous paid parental leave policies
• Free access to global on-site wellness centers staffed with nurses and doctors
• Free and confidential counseling support through Healthy Minds program
• Career development and training opportunities

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Enhancing the Control Environment: Leading audit engagements and designing robust governance frameworks, driving continuous improvement in internal controls and audit preparedness, providing valuable insights to leadership.
• Proactive Issue Management: Early detection and rapid resolution of risks and issues minimizing financial impact and support operational resilience through effective process and control design.
• Comprehensive Risk Assessment: Lead compliance with RCSA framework including thorough documentation of risks and controls wnsuring that all processes are well-governed and compliant with enterprise standards.
• Supporting Business Growth and Change: Managing risk assessments for new products and capabilities, and ensuring compliance with change management policies, the role enables sustainable business growth and operational excellence.
• Driving Compliance and Collaboration: Effective engagement with central control and compliance teams to ensure successful execution of compliance guidelines and related projects.
• Building a Risk-Aware Culture: Delivering tailored training and awareness programs to foster a culture where regulatory and operational risk management is embedded in daily activities.
• Leading Enterprise Initiatives: Proactive leadership in organization-wide initiatives to enhance the control environment and aligns with compliance governance frameworks.

Minimum Qualifications

• C.A with at least 8 plus years of experience or Graduate with at least 7+ years work experience.
• Experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of RCSA and other critical operational risk management lifecycle activities
• Strong project management, communication, and interpersonal skills
• • Ability to think innovatively and to pursue ideas with conviction.
• • The Incumbent should be Assertive, should be able to influence & corroborate without direct authority.
• • A self-starter with ability to operate under ambiguous circumstances

Preferred Qualifications

• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks and/or operational standards
• Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Strong operations and risk management skills, as well excellent relationship management abilities with the skill to impact and influence at all levels, with extensive collaboration with multiple partners across numerous business units and functional groups across the Three Lines of Defense.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.