Manager, Developer Relations

23 Minutes ago • 10 Years +

Job Summary

Job Description

SailPoint, a leader in identity security for cloud enterprises, is seeking a Developer Relations Manager to join its Product team. This role involves enabling customers to extend the SailPoint platform, advocating for customers and partners, and collaborating with Product Management and Engineering to build new functionality. The ideal candidate will possess passion, enthusiasm, and technical depth to drive developer success within SailPoint's AI and ML-powered Identity Security Cloud Platform, which provides unmatched visibility and access management for digital workforces globally.
Must have:
  • Define and execute a vision for SailPoint developer success that aligns with business outcomes and SailPoint's long-term platform strategy
  • Mentor and grow a team of developer advocates and engineers to deliver industry-leading developer tools
  • Partner with Engineering, UX, and Product teams to build and improve the developer experience, SDKs, APIs, documentation, and developer tools based on community feedback
  • Drive the creation of technical resources, best practices, and self-service tools that help developers succeed in extending SailPoint's Identity Security Cloud platform
  • Identify and remove pain points in the developer journey, making it easier for developers to onboard, build, and succeed with SailPoint
  • Stay current, continuously evaluating emerging technologies, frameworks, and best practices to establish SailPoint as a leading developer-friendly platform for the identity security industry
  • Build Developer Community programs in collaboration with the SailPoint Community team to drive developer engagement, adoption, and success among customers, partners, and aspiring SailPoint developers
  • Educate and empower partners to extend and build robust solutions for SailPoint customers
  • Liaise with Marketing, Sales, and Customer Success to showcase SailPoint's developer tools and platform extensibility with prospects and customers
  • 10+ years of relevant work experience, including previous experience managing the Developer Relations team at a SaaS company
  • At least one year of experience of building web applications utilizing web service APIs
  • Proficient in a broad range of programming languages (C++, Ruby, Python, Java, .Net, Node.Js, or Etc.)
  • Proven ability to manage complex projects or programs
  • Experience with configuring, developing, and deploying scalable applications within web/application frameworks and servers (Apache/Tomcat, Spring, J2EE, Rails, etc.)
  • Knowledge of API architectures
  • MVC design patterns (implemented in Struts, Grails, Ruby on Rails, etc.)
  • Knowledge of Amazon Web Services
  • Familiarity with a flavor of UNIX (Linux, Solaris, HP-UX, etc.) and Windows
  • Knowledge and understanding of networking concepts
  • Agile/Scrum development methodology
  • Authorization and authentication standards and protocols (SAML, OAuth, Kerberos, etc.)
Perks:
  • Health and wellness coverage: Medical, dental, and vision insurance
  • Disability coverage: Short-term and long-term disability
  • Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
  • Additional life coverage options: Supplemental life insurance for employees, spouses, and children
  • Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
  • Financial security: 401(k) Savings and Investment Plan with company matching
  • Time off benefits: Flexible vacation policy
  • Holidays: 8 paid holidays annually
  • Sick leave
  • Parental support: Paid parental leave
  • Employee Assistance Program (EAP) and Care Counselors
  • Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
  • Health Savings Account (HSA) with employer contribution

Job Details

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

We are a Gartner leader, high-growth Identity Security SaaS organization: the only company with a multi-tenant, micro services-built SaaS IGA solution and AI and machine learning Identity Security platform. Organizations don’t know what data they have; let alone where it resides and crucially, and we help them answer those key questions. Identity security is the central control point for risk management for the enterprise: the easiest way to implement your digital transformation faster and reduce risk.

The Role:

SailPoint is seeking a Developer Relations Manager to join our Product team. We are looking for someone with passion, enthusiasm, and technical depth who can enable our customers to extend the SailPoint platform to meet their needs. The Developer Relations Manager will be an advocate for our customers and partners, and partner with our Product Management and Engineering teams to build new functionality.

Responsibilities:

  • Define and execute a vision for SailPoint developer success that aligns with business outcomes and SailPoint's long-term platform strategy
  • Mentor and grow a team of developer advocates and engineers to deliver industry-leading developer tools
  • Partner with Engineering, UX, and Product teams to build and improve the developer experience, SDKs, APIs, documentation, and developer tools based on community feedback
  • Drive the creation of technical resources, best practices, and self-service tools that help developers succeed in extending SailPoint's Identity Security Cloud platform
  • Identify and remove pain points in the developer journey, making it easier for developers to onboard, build, and succeed with SailPoint
  • Stay current, continuously evaluating emerging technologies, frameworks, and best practices to establish SailPoint as a leading developer-friendly platform for the identity security industry
  • Build Developer Community programs in collaboration with the SailPoint Community team to drive developer engagement, adoption, and success among customers, partners, and aspiring SailPoint developers
  • Educate and empower partners to extend and build robust solutions for SailPoint customers
  • Liaise with Marketing, Sales, and Customer Success to showcase SailPoint's developer tools and platform extensibility with prospects and customers

Qualifications:

  • Degree in Computer Science or equivalent preferred, or relevant work experience.
  • Strong communication skills
  • 10+ years of relevant work experience, including previous experience managing the Developer Relations team at a SaaS company
  • At least one year of experience of building web applications utilizing web service APIs - Proficient in broad range of programming languages (C++, Ruby, Python, Java, .Net, Node.Js, or Etc.)
  • Proven ability to manage complex projects or programs.
  • Experience with configuring, developing, and deploying scalable applications within web/application frameworks and servers (Apache/Tomcat, Spring, J2EE, Rails, etc.)
  • Knowledge of API architectures
  • MVC design patterns (implemented in Struts, Grails, Ruby on Rails, etc.)
  • Knowledge of Amazon Web Services.
  • Familiarity with a flavor of UNIX (Linux, Solaris, HP-UX, etc.) and Windows.
  • Knowledge and understanding of networking concepts.
  • Agile/Scrum development methodology.
  • Authorization and authentication standards and protocols (SAML, OAuth, Kerberos, etc.)

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$136,200 - $194,500 - $252,900

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

About Us

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.

Equal Employment Opportunity Policy Statement

The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.

It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:

  • Filing a complaint;
  • Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;
  • Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or
  • Exercising any other right protected by section 503, VEVRAA or their implementing regulations.

SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.

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About The Company

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise.

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