Microsoft Dynamics 365 CRM Technical Consultant, Manager

At PwC, as a Microsoft Dynamics generalist, you will specialize in business application consulting, helping clients optimize operational efficiency. This role involves analyzing client needs, implementing software solutions, and providing training and support for Microsoft applications. You will lead projects, coach team members, identify opportunities, and ensure quality delivery, leveraging your expertise in Microsoft Dynamics 365 CRM to achieve strategic objectives.

Must Have

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.
• Microsoft Dynamics 365 Online Application (Sales or Service) modules
• Technical team oversight – productivity, morale, quality reviews, mentoring and collaboration
• Customization and extension of Dynamics 365 CRM - client side customization using java scripts, web resources etc..., server side customization using C# & .Net assemblies
• Using Java scripting frameworks like Node.js, Angular.js, React.jsJQuery, CSS, HTML 5, AJAX
• Integration development with external systems through REST API’s, with and without middleware.
• Install, Administer and Deploy for MSCRM applications and solutions, leveraging DevOps practices and tools.
• Using source control tools like GIT, VSS etc.
• Using Power apps to build custom applications.
• Execute data migration either through a migration tool or MS Dynamics features.
• Integrate with Microsoft Azure services (Application servers, Database Services, Service Bus)
• Dynamics 365 CRM Technical

Perks & Benefits

• Continuous development environment
• Competitive compensation package
• Inclusive benefits
• Flexibility programs

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Meaningful work you'll be a part of

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Experience and skills you'll use to solve

• Microsoft Dynamics 365 Online Application (Sales or Service) modules
• Technical team oversight – productivity, morale, quality reviews, mentoring and collaboration
• Customization and extension of Dynamics 365 CRM - client side customization using java scripts, web resources etc..., server side customization using C# & .Net assemblies
• Using Java scripting frameworks like Node.js, Angular.js, React.jsJQuery, CSS, HTML 5, AJAX
• Integration development with external systems through REST API’s, with and without middleware.
• Install, Administer and Deploy for MSCRM applications and solutions, leveraging DevOps practices and tools.
• Using source control tools like GIT, VSS etc.
• Using Power apps to build custom applications.
• Execute data migration either through a migration tool or MS Dynamics features.
• Integrate with Microsoft Azure services (Application servers, Database Services, Service Bus)
• Dynamics 365 CRM Technical
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

PwC BC Region Pay Range Information

The salary range* for this position is $ 103,000.00 - 137,400.00 - 171,800.00$ CAD Annual, plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location.

*Please note that the salary range for this position is reflected for our British Columbia region. Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location. PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 20 more}

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date