Network Engineer

T-Systems ICT India Pvt. Ltd., a Great Place To Work® certified company and a subsidiary of T-Systems International GmbH, is seeking a Network Engineer. This role involves strong working knowledge of Cisco and Juniper switch operations (CCNA/JNCIA equivalent), hands-on experience with Fortinet firewalls, and independently handling 2nd level support and on-call duties across Shell infrastructure. Responsibilities include complex network changes, OS upgrades, device migrations, and active involvement in infrastructure projects.

Must Have

• Strong working knowledge of Cisco and Juniper switch operations, with expertise equivalent to CCNA and JNCIA certification levels.
• Hands-on experience with Fortinet firewall operations and configurations.
• Independently handle 2nd level support tasks and on-call duties across all technologies and environments within the Shell infrastructure (AdminLAN, Management Network, FCI Central, FCI On-Prem, Secure Hosting, ACI).
• Perform complex network changes, including OS upgrades, device migrations, and end-of-life device management.
• Full ownership of related ticket administration across all processes.
• Participate in and support customer audits, including preparation of documentation and coordination efforts.
• Generate and submit monthly and quarterly security reports in support of audit and compliance requirements.
• Active involvement in complex infrastructure projects, covering Relocation, Deployment, Lifecycle Management, and Consolidation activities.
• Manage and support console servers and maintain accurate IP address management.
• Knowledge sharing and collaboration within the team is essential and expected.

Good to Have

• Execute a wide range of operational processes, including Request Fulfillment, Change Management, Incident & Problem Management.

Company Description

Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

Job Description

Technical Responsibilities & Required Experience:

• Strong working knowledge of Cisco and Juniper switch operations, with expertise equivalent to CCNA and JNCIA certification levels.
• Hands-on experience with Fortinet firewall operations and configurations.
• Independently handle 2nd level support tasks and on-call duties across all technologies and environments within the Shell infrastructure, including:
• AdminLAN & Management Network
• FCI Central and FCI On-Prem
• Secure Hosting, ACI
• Perform complex network changes, including OS upgrades, device migrations, and end-of-life device management.
• Good to have execute a wide range of operational processes, including:
• Request Fulfillment
• Change Management
• Incident & Problem Management
• Documentation Management
• Full ownership of related ticket administration across all processes.
• Participate in and support customer audits, including preparation of documentation and coordination efforts.
• Generate and submit monthly and quarterly security reports in support of audit and compliance requirements.
• Active involvement in complex infrastructure projects, covering:
• Relocation, Deployment, Lifecycle Management, and Consolidation activities
• Manage and support console servers and maintain accurate IP address management.
• Knowledge sharing and collaboration within the team is essential and expected.