Network Engineer - System Operations

8 Minutes ago • 3 Years +

Network Engineering

Job Description

As a System Operations Incident Engineer, the role involves the operations and maintenance of existing services and systems infrastructure, including transmission and IP layer3 network support systems. Responsibilities include 24x7 call standby support, technical troubleshooting for ANOC, performing disaster recovery actions, fault analysis, documentation, drafting RFOs for incidents, supporting assigned projects, and escalating critical cases. The role also supports the evaluation of new solutions.

Good To Have:

Experience on Transmission system NMS (Infinera, Ciena, etc).
Experience on Itential IAP, Cisco NSO, Cisco ISE, Splunk and Juniper Paragon Automation.
Experience on log processing system (Splunk, Elasticsearch, etc).
Experience on task automation system (Ansible, etc).
Experience on Kubernetes system (Kubernetes, RedHat OpenShift, etc).
Experience on IP layer3 network equipment (Cisco, Juniper, etc).
Experience on HPE Synergy 12k and Primera SAN storage.
Experience on data analysis, data science, machine learning and big data.

Must Have:

Work on 24 x 7 call standby support.
Maintain systems infrastructure including transmission network support system and IP layer3 network support system with high reliability and good quality.
Provide technical trouble-shooting support to ANOC.
Perform remedy action on system infrastructure for disaster recovery.
Perform fault analysis and troubleshooting on system infrastructure.
Maintain and update documentation on the system infrastructure.
Draft RFO for an infrastructure incident.
Support any project assigned by the System Operations Incident Senior Lead.
Escalate critical case and incident to the System Operations Incident Senior Lead.
Preferred bachelor’s degree in computer / Electronic Engineering, Computer Science, Information Technology or related disciplines.
Minimum 3 years of experience in operations and maintenance of a Linux environment.

Add these skills to join the top 1% applicants for this job

problem-solving

data-analytics

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mysql

networking

dns

linux

ldap

windows-server

openshift

kvm

ansible

elasticsearch

vmware

data-science

mongodb

kubernetes

shell

splunk

perl

machine-learning

Key Responsibilities:

As a System Operations Incident Engineer, he/she is responsible for the operations and maintenance of the existing services and systems infrastructure. This person is also required to support the evaluation of new solution.

To be able to work on 24 x 7 call standby support.
To maintain the systems infrastructure including transmission network support system and IP layer3 network support system with high reliability and good quality.
To provide technical trouble-shooting support to ANOC
To perform remedy action on system infrastructure for disaster recovery.
To perform fault analysis and troubleshooting on system infrastructure.
To maintain and update documentation on the system infrastructure.
To draft RFO for an infrastructure incident.
To support any project assigned by the System Operations Incident Senior Lead.
To escalate critical case and incident to the System Operations Incident Senior Lead.

Key Skills:

Strong Experience in a Linux centric environment, specifically in RedHat and Ubuntu.
Knowledge of Microsoft Windows server and Microsoft Active Directory server.
Knowledge of VMware vSphere and KVM hypervisor.
Strong technical knowledge and concept in TACACS+, Radius, Email, LDAP, DNS, SNMP and Web server.
Knowledge of IP networking.
Proficient with shell and PERL scripting.
Basic knowledge with MySQL and MongoDB.
Experience on Transmission system NMS (Infinera, Ciena, etc) will be an advantage.
Experience on Itential IAP, Cisco NSO, Cisco ISE, Splunk and Juniper Paragon Automation will be an advantage.
Experience on log processing system (Splunk, Elasticsearch, etc) will be an advantage.
Experience on task automation system (Ansible, etc) will be an advantage.
Experience on Kubernetes system (Kubernetes, RedHat OpenShift, etc) will be an advantage.
Experience on IP layer3 network equipment (Cisco, Juniper, etc) will be an advantage.
Experience on HPE Synergy 12k and Primera SAN storage will be an advantage.
Experience on data analysis, data science, machine learning and big data will be an advantage.

Qualifications / Certifications:

Preferred bachelor’s degree in computer / Electronic Engineering, Computer Science, Information Technology or related disciplines.
Prefer with candidate having minimum 3 years of experience in operations and maintenance of a Linux environment.

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