Operational Engineer

1 Month ago • 5 Years + • Software Development & Engineering

Job Summary

Job Description

CSG is seeking an accomplished and forward-thinking Operational Engineer to architect, design, and implement scalable and robust cloud-based solutions. This role drives digital transformation and operational excellence by working at the intersection of software engineering and cloud infrastructure. Responsibilities include designing, developing, and deploying high-availability cloud solutions (AWS, Azure, Google Cloud), implementing CI/CD pipelines, utilizing Infrastructure as Code (Terraform, CloudFormation, Ansible), architecting microservices and APIs, championing cloud security best practices, and setting up monitoring and alerting systems.
Must have:
  • 5+ years of experience in software development and cloud engineering
  • Proficiency in modern programming languages (Python, Java, C#, Go) and scripting (Bash, PowerShell)
  • Strong experience with containerization (Docker, Kubernetes)
  • Solid understanding of networking and security principles
  • Familiarity with agile methodologies and DevOps culture
  • Excellent problem-solving and communication skills
Good to have:
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
  • Experience with monitoring, logging, and diagnostic tools (Prometheus, Grafana, ELK, CloudWatch)
Perks:
  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Healthcare: Dental, Medical
  • Paid Vacation, Volunteer, and Holiday Time Off

Job Details

       

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. 

We are seeking an accomplished and forward-thinking Software Development Engineer in this pivotal role, candidate will architect, design, and implement scalable and robust cloud-based solutions, driving our organization’s vision of digital transformation and operational excellence. He/she will work at the intersection of software engineering and cloud infrastructure, guiding best practices and innovative approaches to ensure our systems are secure, reliable, and future-proof.

We are looking for a Operational Engineer who will:

  • Design, develop, and deploy high-availability, scalable, and secure cloud solutions using platforms such as AWS, Azure, or Google Cloud.

  • DevOps Enablement: Implement and manage continuous integration and continuous deployment (CI/CD) pipelines, leveraging automation tools to streamline processes and increase efficiency.

  • Infrastructure as Code: Use tools like Terraform, CloudFormation, or Ansible to provision and manage cloud resources programmatically, ensuring reproducibility and scalability.

  • Microservices & API Development: Architect and build robust, reusable microservices and APIs, focusing on performance, security, and maintainability.

  • Champion best practices for cloud security, identity management, and data protection, ensuring compliance with relevant standards (e.g., GDPR, HIPAA, SOC2).

  • Set up proactive monitoring, logging, and alerting systems to optimize application performance and quickly respond to incidents.

Is this opportunity right for you? We are looking for candidates who:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.

  • 5+ years of hands-on experience in software development and cloud engineering.

  • Proficiency in modern programming languages (such as Python, Java, C#, or Go) and scripting (Bash, PowerShell, etc.).

  • Strong experience with containerization technologies (Docker, Kubernetes) and orchestration frameworks.

  • Solid understanding of networking, security principles, and cloud-native application design.

  • Familiarity with agile methodologies and DevOps culture.

  • Excellent problem-solving skills, with an analytical and methodical approach to challenges.

  • Outstanding communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical audiences.

  • Experience with monitoring, logging, and diagnostic tools (e.g., Prometheus, Grafana, ELK stack, CloudWatch).

Our Guiding Principles

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

  • Work from Home, in-office, or hybrid

  • Employee Belonging Groups

  • Healthcare: Dental, Medical

  • Paid Vacation, Volunteer, and Holiday Time Off

  • And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

#LI-Remote

Location(s):

Colombia Remote

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About The Company

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work.

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