Operations Analyst

6 Days ago • 1 Years +

Job Summary

Job Description

The Analista de Operaciones will be responsible for handling claims, managing reports for medical expense policies, and digitizing customer information in the Sacys system. They will also provide excellent customer service to both internal and external clients. This role requires strong organizational skills, attention to detail, and the ability to work in a dynamic environment. The candidate will interact with other areas of the business, offering a great opportunity for growth.
Must have:
  • Experience in administrative tasks, preferably in the insurance sector.
  • Proficient in Microsoft Office, especially Excel.
Good to have:
  • Strong interpersonal skills.
  • Service-oriented attitude.
  • Attention to detail in documentation review and database analysis in Excel.
Perks:
  • A Multinational company with a strong brand.
  • Flexibility in schedules.
  • Hybrid work environment (in-person and virtual).
  • Opportunities for local and global growth.
  • Generous benefits package including life and health insurance and free Saturdays.

Job Details

Company:

Marsh

Description:

Marsh McLennan es la firma líder a nivel mundial en servicios profesionales en riesgo, estrategia y personas a través de las unidades de negocio: Marsh, Mercer, Guy Carpenter y Oliver Wyman.

En Marsh, ofrecemos servicios de consultoría y gestión de riesgos, corretaje de seguros y gestión de programas de seguros para diferentes sectores de la economía y, por lo tanto, estamos buscando candidatos para el siguiente puesto ubicado en San José, Costa Rica.

Analista de Operaciones

¿Qué hay para ti?

  • Una empresa Multinacional con una marca sólida, comprometida con el bienestar integral de nuestros colaboradores, en un entorno de flexibilidad respecto a los horarios, las vacaciones, trabajo híbrido (presencial-virtual) y oportunidades de crecimiento locales y globales.

  • Oportunidad de interactuar con otras áreas del negocio de Marsh, desde un rol de servicio al cliente.

  • Generoso paquete de beneficios, que incluye; seguro de vida, salud, sábados libres, entre otros.

Contaremos contigo para:

  • Atención en reclamaciones, e informes de gestión, entre otros de pólizas de gastos médicos

  • Digitalizar toda la información correspondiente a los clientes de gastos médicos en nuestro sistema Sacys.

  • Ofrecer un excelente servicio al cliente interno y externo.

Lo que necesitas tener:

  • Formación académica en carreras administrativas, finanzas o afines (estudiante de últimos semestres, profesional y/o técnico)

  • Experiencia mínima de 1 año en temas administrativos de digitación, preferiblemente del sector asegurador.

  • Manejo de Microsoft office (especialmente Excel)

Lo que te hace destacar:

  • Habilidades de relacionamiento.

  • Orientada al servicio.

  • Análisis y detalle en revisión de documentación y bases de datos en Excel.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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