Order to Cash Coordinator M/F

Condé Nast is an international media company producing high-quality content, with a footprint of over a billion consumers in 32 markets, across print, digital, video, and social platforms. Condé Nast is home to some of the world's most iconic brands including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit, Wired.

Job Description

The Order to Cash Coordinator (M/F) will report directly to the Order to Cash Manager and will be part of the local Market Controllership team. The entire team is located in France.

The Order to Cash Coordinator (M/F) will assist the Order to Cash Manager in implementing an effective and efficient O2C process within the local market, with close coordination and collaboration from the Controlling Ops team, based in Bangalore.

The Order to Cash Coordinator (M/F) must also collaborate closely with the Sales and Strategy teams based in the local market to help the Order to Cash Manager (M/F) achieve key objectives.

Key responsibilities and missions:

Main O2C activities:

• Responsible for performance and dispute prevention.
• Coordinate with Billing, AR, and Sales teams to ensure that adjustments related to discrepancies, revenue recognition, contractual discounts, campaign changes, or customer revisions are processed in a timely and accurate manner.
• Follow up with customers to ensure timely payments and identify, track, manage, and investigate overdue accounts receivable.
• Analyze and resolve billing discrepancies; choose an appropriate action plan that typically involves a resolution leading to customer payment.
• Work closely with customers to negotiate payment agreements on old receivables/invoices, cultivate working relationships with customers, and guide them through the repayment process.
• Maintain records of all customer communications to build individual debtor files.
• Ensure cash collection and reduce the local market's DSO and debtor position to guarantee the achievement of the FCF objective.
• Use Workday to track and update outstanding accounts.
• Collaborate with and support the offshore AR team.
• Review and monitor customer payment history and credit limits.
• Ensure accurate application of cash discounts.
• Ensure that accounts receivable activities and entries are recorded.
• Process account suspension and reinstatement in accordance with credit policies.
• Contribute to the creation and production of revenue management reports (e.g., aged debtors, credit, and collection).
• Support the monthly closing process and account reconciliation.
• Maintain customer credit verification and review processes.

Required Profile

• In-depth understanding of the end-to-end Order to Cash cycle, encompassing billing, collection, and cash applications.
• Strong written and oral communication skills, including active listening to alert customers to non-payment, determine reasons for non-payment, and explain payment options in simple terms.
• Diplomacy for discussing sensitive topics.
• Negotiation skills to convince customers to meet their financial commitments.
• Conflict resolution.
• Accounting and calculation to determine outstanding payments and appropriate payment installments.
• Intermediate to advanced Excel skills.
• Proficiency in ERP systems (e.g., SAP, Oracle Workday or similar).
• Ability to work autonomously and collaboratively in a fast-paced environment.
• Good knowledge of financial regulations and practices.
• You have significant experience in accounts receivable / Proven experience and understanding of accounts receivable (billing, cash allocation, and follow-up).

Location:

Paris, 75C

Job Type:

Regular

To join us?

If you are interested in this opportunity, please apply below. We will review your application as soon as possible. You can update your CV or upload a cover letter at any time by accessing your candidate profile. Condé Nast respects the principle of equal opportunities.

Missions and responsibilities may be adjusted based on years of experience.

Compensation is also based on experience.