Platform Engineer - Observability / Prometheus / Elasticsearch

Motorola Solutions is seeking a Platform Engineer for their Cloud Platform and Services team, part of the Video and Software division. This role involves developing common platform services for SaaS solutions, designing CI/CD pipelines, and instrumenting services using Site Reliability Engineering best practices. The engineer will deeply understand and work with observability tools like Prometheus, Thanos, Grafana, Elasticsearch, and Kibana, operating large clusters on Kubernetes. The position requires a passion for automation, secure deployments, and enabling innovation, contributing to the engineering culture and best practices across the organization.

Must Have

• Deep understanding of Prometheus, Thanos, Grafana, Elasticsearch, Kibana
• Ability to scope, design, and develop custom solutions leveraging Elastic and/or Prometheus stacks on Kubernetes
• Experience operating large Elasticsearch and Prometheus clusters (100s of nodes)
• Proficiency in minimizing delivery time and increasing developer productivity through automation
• Willingness to work on-call shifts for deployed/developed services
• Maintain US Citizenship and US residency
• Lead by example and participate in early morning daily standups
• Proven experience building applications against third-party system APIs
• Proven experience with cloud platforms (AWS/Azure/GCP) and their CLI tools
• Comfortable switching between Java, Spring framework, Golang, and/or Python
• Familiarity with modern development operations tooling (Trace based application performance monitoring, docker containers)
• Mentoring experience with junior team members and leading development work
• Pipeline automation experience
• Knowledge of SLOs, SLIs, and SLAs
• 3+ years of professional software engineering experience with a strong background in platform engineering
• Must be able to obtain background clearance as required by government customer
• Required to be in the office once a week at Allen, TX, Salt Lake City, UT, or Schaumburg, IL

Good to Have

• Background in Linux/Unix Administration
• Prior experience operating Elasticsearch and/or Prometheus clusters
• Prior experience being on-call for services developed by the team
• Demonstrated experience developing and deploying automation for services on Microsoft Azure, Amazon Web Services, or Google Cloud
• Experience with event streaming platforms such as Kafka, AWS Kinesis, Azure Event Hubs, or GCP PubSub
• IAM expertise (Azure Active Directory, AWS IAM or GCP IAM)
• Mastery of Github Actions

Perks & Benefits

• Incentive Bonus Plans
• Medical benefits
• Dental benefits
• Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental Leave
• Paid Family Leave

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Cloud Platform and Services team is responsible for the development and operations of critical cloud infrastructure and platform services. This team is part of Motorola Solutions’ Video and Software division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world. Our services leverage Cloud Computing infrastructure on Azure, AWS, and GCP to build at scale.

Job Description

Our Platform Engineers

• Develop common platform services that can be leveraged by our SaaS solutions
• Design and implement CI/CD pipelines with DevOps principles
• Instrument services according to Site Reliability Engineering best practices
• Support secure and highly available deployments of their work around the world

The right individual will demonstrate a motivating passion for automation, deployment processes and enabling innovation. Your efforts will help to shape the engineering culture and best practices across Motorola Solutions’ Video and Software organization.

Responsibilities

• Deeply understand Prometheus, Thanos, Grafana, Elasticsearch, Kibana, etc
• Scope, design, and develop custom solutions that leverage Elastic and/or Prometheus stacks on Kubernetes
• Operate large Elasticsearch and Prometheus clusters (100s of nodes)
• Minimize delivery time and increase developer productivity through automation
• Work On-call shifts for services deployed and/or developed by the team
• Maintain US Citizenship and US residency
• Lead by example and participate in early morning daily standups (we work with worldwide teams)

Qualifications

• Proven experience with building applications against third-party system APIs
• Proven experience with cloud platforms (AWS/Azure/GCP) and their CLI tools
• Comfortable switching between Java, Spring framework, Golang, and/or Python
• Familiarity with modern development operations tooling (Trace based application performance monitoring, docker containers, and similar)
• Mentoring experience with more junior team members and leading development work by example
• Pipeline automation experience
• Know the difference between SLOs, SLIs, and SLAs, and what good ones look like

Preferred Qualifications

• A background in Linux/Unix Administration
• Prior experience operating Elasticsearch and/or Prometheus clusters
• Prior experience being on-call for services developed by the team
• Demonstrated experience developing and deploying automation for services on Microsoft Azure, Amazon Web Services, or Google Cloud

Foundational Skills

• Helm / Kubernetes / Docker
• Infrastructure / Configuration as Code
• CI/CD
• Linux Administration and Shell Scripting
• Java 21+ with Spring Boot, Go, and/or Python
• Git
• Working with Third Party Vendors and Open Source Projects
• Vulnerability Analysis

Nice to have Skills:

• Experience with event streaming platforms such as Kafka, AWS Kinesis, Azure Event Hubs, or GCP PubSub
• IAM expertise (Azure Active Directory, AWS IAM or GCP IAM)
• Mastery of Github Actions

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Our customers also require US citizenship and residency for this role.

Note: The candidate must be in the office once a week at one of the following locations: Allen, TX, Salt Lake City, UT or Schaumburg, IL

Target Base Salary Range: $85,000 - $100,000 USD.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-RS1

Basic Requirements

• 3+ years of professional software engineering experience with a strong background in platform engineering.
• Experience with Prometheus and Elasticsearch
• US Citizenship and US Residency is required and must be maintained indefinitely. Employer work permit sponsorship is not available for this position
• Must be able to obtain background clearance as required by government customer

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.