Practice Head – Enterprise Applications Testing

Seeking a Practice Head for Enterprise Applications Testing to define and own the strategy and roadmap. This role involves building reusable solution accelerators, frameworks, and IPs, alongside hiring and mentoring a high-performance QA team. The successful candidate will collaborate with sales and marketing for GTM initiatives, shape solution offerings, and represent the practice in client engagements. Key responsibilities include advising clients on QA transformation for ERP, CRM, and ITSM platforms, overseeing delivery quality, and driving excellence in execution. The role also requires exploring partnerships and evangelizing AI-led, agentic testing and shift-left strategies, while continuously assessing emerging trends.

Must Have

• Define and own Enterprise Applications Testing strategy and roadmap.
• Build reusable solution accelerators, frameworks, and IPs aligned with client needs.
• Hire, mentor, and upskill a high-performance team of functional and technical QA specialists.
• Collaborate with Sales, Marketing & Pre-Sales to design and execute GTM initiatives.
• Shape solution offerings, messaging, and thought leadership content for key enterprise platforms.
• Represent the practice in client pitches, proposals, webinars, and industry events.
• Serve as a trusted advisor to clients in QA transformation programs for ERP, CRM, and ITSM platforms.
• Oversee delivery quality, test strategy formulation, automation integration, and governance.
• Drive excellence in execution, ensuring project success metrics (quality, cost, time) are met.
• Explore partnerships with platform providers (SAP, Salesforce, etc.) and tool vendors.
• Evangelize AI-led, agentic testing and shift-left strategies within the Enterprise Apps domain.
• Continuously assess emerging trends and infuse them into the practice roadmap.

Good to Have

• Exposure to AI/ML-led automation, RPA, or agent-based test strategies.

Job Description:

• Define and own the Enterprise Applications Testing strategy and roadmap.
• Build reusable solution accelerators, frameworks, and IPs aligned with client needs.
• Hire, mentor, and upskill a high-performance team of functional and technical QA specialists.
• Collaborate with Sales, Marketing & Pre-Sales to design and execute GTM initiatives.
• Shape solution offerings, messaging, and thought leadership content for key enterprise platforms.
• Represent the practice in client pitches, proposals, webinars, and industry events.
• Serve as a trusted advisor to clients in QA transformation programs for ERP, CRM, and ITSM platforms.
• Oversee delivery quality, test strategy formulation, automation integration, and governance.
• Drive excellence in execution, ensuring project success metrics (quality, cost, time) are met.
• Explore partnerships with platform providers (SAP, Salesforce, etc.) and tool vendors.
• Evangelize AI-led, agentic testing and shift-left strategies within the Enterprise Apps domain.
• Continuously assess emerging trends and infuse them into the practice roadmap.
• 15+ years in Software Testing/Quality Engineering with deep ERP/CRM domain experience.
• Proven experience in testing or implementing SAP, Salesforce, MS Dynamics, Oracle or ServiceNow projects.
• Ability to define solutions, create testing frameworks, and interface with business and tech stakeholders.
• Strong client-facing presence with the ability to lead workshops, pitches, and advisory sessions.
• Experience in setting up or scaling testing practices/CoEs.
• Familiarity with Agile, DevOps, and Continuous Testing models.
• Exposure to AI/ML-led automation, RPA, or agent-based test strategies is a plus.