Principal, Specialist SE - Revenue Cloud

As a Revenue Cloud Solution Specialist at Salesforce, you will partner with sales teams to understand client needs in Telco, Media, Tech, and Consumer Business Services. You will design and present tailored Salesforce Revenue Cloud solutions, conduct product demonstrations, and address technical questions. This role focuses on automating revenue operations, delivering seamless buying and selling experiences, and accelerating deal closures using guided quoting and AI with Agentforce, ensuring client success through effective implementation and optimization.

Must Have

• Partner with sales team to understand client business requirements
• Conduct in-depth discovery sessions to identify pain points and opportunities
• Develop and deliver compelling product demonstrations showcasing Revenue Cloud capabilities
• Create and present solutions highlighting automation and AI benefits
• Answer technical questions and address client concerns throughout the sales process
• Stay up-to-date on the latest Revenue Cloud features and best practices
• 3+ years of experience as a Solution Engineer, Sales Engineer, or similar role
• Experience with Salesforce configuration and customization
• Good understanding of Salesforce Revenue Cloud, with strong expertise in billing

Good to Have

• Bachelor's degree in Engineering, Computer Science, Data Science, Finance, Business, or a related field
• Experience working with APIs
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified CPQ Specialist)

Perks & Benefits

• Time off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program
• AI agents to accelerate impact

The Revenue Cloud Specialists are seeking a highly motivated and experienced Revenue Cloud Solution Specialist to join our team. We're looking for a passionate individual who thrives in a fast-paced environment and is eager to help our clients in these key sectors achieve their revenue goals through the effective implementation and optimization of Salesforce Revenue Cloud. If you're a problem-solver with a strong technical aptitude and a passion for client success, we encourage you to apply!

About the Role:

As a Revenue Cloud Solution Specialist, you will play a crucial role in the sales cycle, working closely with our sales team to understand client business needs and demonstrate the value of Salesforce Revenue Cloud. You will be responsible for designing and presenting tailored solutions, conducting product demos, and answering technical questions. You will also collaborate with our services team and partner community to ensure customer success. This role will leverage the power of Revenue Cloud to automate revenue operations on an integrated platform, deliver seamless buying and selling experiences, and close deals faster with guided quoting and AI with Agentforce.

Responsibilities:

• Partner with sales team to understand client business requirements within the Telco, Media, Tech and Consumer Business Services including Enterprise, Commercial and TTH industries and translate them into effective Revenue Cloud solutions.
• Conduct in-depth discovery sessions to identify pain points and opportunities for improvement, focusing on the specific challenges and nuances of these industries.
• Develop and deliver compelling product demonstrations showcasing the capabilities of Revenue Cloud, emphasizing how it streamlines the quote-to-cash process, from catalogs and pricing to CPQ, contract lifecycle management, orders, and billing – all on the #1 AI CRM.
• Create and present solutions, highlighting the benefits of automating revenue operations, delivering seamless buying and selling experiences, and closing deals faster with guided quoting and Agentforce.
• Answer technical questions and address client concerns throughout the sales process, showcasing your expertise in Revenue Cloud.
• Stay up-to-date on the latest Revenue Cloud features and best practices, as well as industry-specific trends and challenges within the target sectors.
• Contribute to the development of sales collateral and best practices, specifically tailored to the Manufacturing, Auto, Energy & Utilities, and RCG industries.
• Participate in industry and product events and webinars.

Qualifications:

• Bachelor's degree in Engineering, Computer Science, Data Science, Finance, Business, or a related field preferred but not required.
• 3+ years of experience as a Solution Engineer, Sales Engineer, or similar role, preferably with a focus on Salesforce or related CRM platforms.
• Experience with Salesforce configuration and customization.
• Good understanding of Salesforce Revenue Cloud ideally with a strong expertise in billing
• Strong presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong client-facing skills and a passion for client success.
• Experience working with APIs is highly preferred.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified CPQ Specialist) are a plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.