Inside Sales Representative (gn)

SoftwareOne and Crayon are seeking an Inside Sales Representative to join their global team. This permanent, full-time role in Tolochenaz, Switzerland, involves daily contact with existing customers, developing relationships with key decision-makers, collaborating with Business Development Managers, managing customer requests, and driving proactive renewals. The ideal candidate will have 3+ years of customer service experience, be highly motivated, detail-oriented, and possess excellent communication skills in French and English.

Must Have

• Contact with existing customers on a daily basis
• Develop/maintain exceptional consultive relationships with customers
• Establish and expand relationships with key executives and decision makers
• Work collaboratively with assigned Business Development Managers
• Manage day-to-day customer and partner requests
• Develop strong knowledge of leading industry trends
• Achieve quality benchmarks, including minimum number of credit memos
• Drive proactive renewals and overall opportunity management
• Skilled in relationship building
• Skilled in verbal and written communication
• Skilled in problem solving
• Skilled in researching customer and product information
• Skilled in planning, scheduling, and organizing work
• 3+ years professional customer service experience
• Highly motivated and results oriented; entrepreneurial spirit
• Detail oriented with ability to break down projects into smaller tasks
• Very good knowledge of French, both written and spoken
• Very good knowledge of English, both written and spoken

Good to Have

• General understanding of technology solutions

Perks & Benefits

• A career at a future-proof company with a unique corporate culture
• Opportunity to work hybrid
• No dress code in the office
• Modern technical equipment for flexible working
• Good work-life balance with 25 days' vacation
• Option of taking a sabbatical
• Customized training and development opportunities on internal portal
• Individual offer of internal coaching and psychosocial counseling
• Open communication culture and opportunities to actively shape the company
• Promotion of diversity (DEIB strategy and Women in Tech initiative)
• Modern and fair compensation model
• Employee share program
• Extensive employee offers such as free drinks and snacks
• Onboarding buddy for optimal start

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Inside Sales Representative (gn)

contract: permanent | start date: asap | pensum: 100%

• Contact with existing customers on a daily basis and develop/maintain exceptional consultive relationships with them
• Establish and expand relationships with key executives and decision makers within each customer and territory
• Work collaboratively with assigned Business Development Managers to develop an overall account plan, which will maximize opportunities and generate sales activity with customers and partners
• Manage day-to-day customer and partner requests
• Develop strong knowledge of leading industry trends through ongoing training with software publishers
• Achieve quality benchmarks, including minimum number of credit memos
• Drive proactive renewals and overall opportunity management

What we need to see from you

• Skilled in relationship building, verbal and written communication, problem solving, researching customer and product information, planning, scheduling, and organizing work
• 3+ years professional customer service experience preferred
• Highly motivated and results oriented; entrepreneurial spirit
• Detail oriented with ability to break down projects into smaller tasks
• General understanding of technology solutions prefered but not required
• Very good knowledge of French and English, both written and spoken is absolutely essential

What we have to offer

Our employees are our most important asset and we do everything we can to make you feel at home with us:

• A career at a future-proof company with a unique corporate culture
• We offer you the opportunity to work hybrid. But we don't have a dress code in the office either and you can wear whatever you feel comfortable with
• Modern technical equipment for flexible working
• A good work-life balance with 25 days' vacation and the option of taking a sabbatical
• Your success is our goal: customized training and development opportunities await you on our internal portal
• Individual offer of internal coaching and psychosocial counseling
• An open communication culture and a wide range of opportunities to actively shape the company and take on responsibility
• We promote diversity: With our DEIB strategy and Women in Tech initiative, we are committed to equal opportunities
• A modern and fair compensation model that is based on your qualifications, your responsibilities and your success
• With our employee share program, you can also participate financially in our continued success
• Extensive employee offers such as free drinks and snacks at our locations or legendary joint events
• Onboarding buddy for the optimal start

All other current benefits at: https://www.softwareone.com/de-ch/karriere/dach/benefits

Have we piqued your interest?

You just need to register to our Careers Portal by clicking the "APPLY" button and upload your CV file.

If you have any questions you can send me an email to sven.kaufmann@softwareone.com

Job Function

Software & Cloud

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com . Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.