Product Manager Intern (12 months)

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the Role

We are looking for a Product Manager Intern to join the Travel Product team and take on a pivotal role in shaping the future of our most profitable product. You will collaborate closely with our Product, Design and Engineering teams to develop and execute our Travel Product strategy, driving profitability through the launch of features that ensure we provide the best deals to our customer and providing valuable add-ons and upsells to our customers.

This is a fast-paced, high-impact role where you will work closely with key members of our product team to ideate, project- and product-manage, and execute on initiatives related to our Travel products.

Challenges you'll solve

• Product Management: You will formulate the product requirements and execute our Travel Product roadmap. This includes defining product features and specifications in well-defined product requirement documents, breaking larger features into bite-sized implementation roadmaps, and working closely with engineering teams to build and scale these features
• Customer Empathy building and User Experience Mapping: You will work collaboratively with designers, UXR and members of the product team, to ensure the ideal user experience is clearly mapped out and validated with data. You will help support efforts to build customer empathy across the product team including participating/organizing customer interviews, observing user sessions and finding opportunities through customer feedback.
• Data Analysis: Ability to dive into sets of raw data to draw key insights that can be used to drive business decision
• Communication: Clear written and oral communication to larger and higher stake audiences. Includes: writing clear emails, communicating clearly in person, writing and providing presentations
• Collaboration: More facilitation and getting things done with others within and across teams and external partners. Includes: actively participating in meetings, leading meetings, running team processes, solving problems with other teams, appropriately avoiding and diffusing conflict
• Details and Quality: Writing clear specs with use cases, delivering products small and large on time and with few bugs, navigating options to deal with bumps in the road, achieving outcomes, supporting product execution across multiple engineering teams

About you

• You have an entrepreneurial, get-stuff-done mindset
• Growth mindset, humility, and the ability to own your domain and your work
• You have exceptional written and verbal communication skills
• You are exceptional at delivering products small and large on time and with few bugs, navigating options to deal with bumps in the road, achieving outcomes, and assisting product execution across multiple engineering teams
• You have the aptitude to dive into sets of raw data to draw key insights that can be used to drive business outcomes

Perks & Benefits

• Compensation: We pay our Interns top-of-market
• $300 one-time home office set up allowance
• $25/week UberEats allowance on Fridays
• $300/Term Learning and Development allowance
• $120/ Term Fitness/Wellness allowance
• Top Talent: work with the best in the world, including Engineers and Leadership from Google, Meta, Wish, YouTube, Uber and more
• Build Something Great: most importantly, build a product used by millions around the world - have ownership, have impact, and do great work

Compensation for this internship will be determined based on the number of prior work terms or internships you have successfully completed, in alignment with our intern pay structure.

We Believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.