Product Manager, Payments

THE CHALLENGE

Eventbrite has built its business on empowering event creators with tools to sell out their events and connect people through live experiences. As we aim to become the go-to destination for discovering and attending live events, we must ensure our payments ecosystem is resilient, efficient, and optimized for conversion.

We’re looking for a Product Manager to help shape Eventbrite’s global payments strategy—managing relationships with payment service providers, enabling the right mix of consumer payment methods, and ensuring that every transaction is secure, cost-effective, and trusted. This person will play a key role in delivering seamless, personalized payment experiences that drive business outcomes and delight both creators and attendees.

THE TEAM

You’ll join a passionate global team of product managers, designers, and engineers dedicated to building a scalable, efficient, and innovative payments infrastructure. We’re collaborative, impact-driven, and energized by the opportunity to help people connect through live events. The Payments team ensures Eventbrite can unlock growth with new demographics, reduce friction in transactions, and maintain the trust of our ecosystem.

THE ROLE

As the Product Manager for Payments, you’ll help define and drive the strategy for how attendees pay confidently and effortlessly. You’ll support initiatives that expand payment methods, optimize processing costs, reduce payment failures, and uphold the highest standards of security and compliance.

You’ll bring strong product instincts and a vision for what a world-class payments platform looks like. You’ll be comfortable iterating quickly on near-term opportunities (e.g., payment method adoption, fraud prevention improvements) while contributing to long-term bets (e.g., new PSP integrations, infrastructure scalability).

This is a high-impact role at the heart of the monetization journey, directly influencing our ability to grow and expand globally.

YOU WILL

• Contribute to the vision, strategy, and roadmap for Eventbrite’s payments ecosystem.
• Build and support strong relationships with global payment service providers.
• Deeply understand the needs of our buyers and creators—and translate those insights into opportunities to expand payment methods and reduce friction.
• Identify and prioritize initiatives that improve conversion, lower processing costs, and minimize payment failures.
• Help ensure security, compliance, and resiliency remain central to all payment experiences.
• Collaborate across engineering, design, analytics, marketing, and finance to deliver a seamless end-to-end payments journey.
• Balance product experimentation, platform scaling, and technical investments.
• Define clear goals and success metrics, and drive execution with energy, curiosity, and a commitment to excellence.
• Partner with cross-functional teams to keep everyone focused on what matters most to users and the business.

THE SKILLSET

• 3-5 years of product management experience in consumer-facing products, ideally in ecommerce or marketplaces
• Proven track record of contributing to impact in payments, PSP integrations, or transaction optimization.
• Exposure to global payment methods, fraud prevention, or financial infrastructure.
• Customer empathy and a user-first mindset, with experience leveraging research to guide decisions.
• Analytical and data-driven, with experience using metrics to inform priorities.
• Skilled at collaborating across disciplines and navigating technical and regulatory complexity.
• Clear communicator who can articulate vision, strategy, and rationale to stakeholders.
• Ability to contribute to and support cross-functional teams with focus and alignment.

BONUS POINTS

• Experience working with PSPs, acquirers, or fraud prevention platforms.
• Familiarity with payments compliance and regulatory environments (PCI, PSD2, 3DS etc.).
• Experience helping optimize margins and payment costs at scale.
• Background working on experimentation platforms or running A/B tests at scale
• Familiarity with frontend and backend architecture of complex systems

Passion for live events and belief in their power to bring people together

PAY TRANSPARENCY

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.

Pay Transparency Range (US)

$137,000 - $171,400 USD

ABOUT EVENTBRITE

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more

about our Diversity and Inclusion work for our team, culture, and community.

BENEFITS

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.

Create a Job Alert

Interested in building your career at Eventbrite, Inc.? Get future opportunities sent straight to your email.

Create alert

Apply for this job

------------------

• indicates a required field

Autofill with Greenhouse

First Name*

Last Name*

Preferred First Name

Email*

Phone

Country

Phone

Resume/CV

AttachAttach

Dropbox

Google Drive

Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

AttachAttach

Dropbox

Google Drive

Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

• * *

LinkedIn Profile

Please, let us know your salary expectations:*

Please confirm your full legal name for your application*

Will you now or in the future require a visa or any type of employment sponsorship?*

Select...

We would like you to confirm the city you are located in:*

Voluntary Self-Identification

-----------------------------

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Eventbrite, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

-------------------------------------------

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at [www.dol.gov/ofccp]

.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.