Product Owner - Jira Specialist

We’re looking for a highly organized and detail-oriented Jira Specialist to help us clean up and restructure our Jira backlog, while also supporting our product and leadership teams in implementing scalable agile practices. This role starts as a 4 months project but has the potential to grow into a longer-term hybrid role combining elements of Business Analyst, Scrum Assistant, and Product Owner support.

What You'll Do

• Clean & Organize Jira Backlog
• Audit and restructure existing tickets (epics, stories, bugs, tasks) for clarity, consistency, and relevance.
• Merge duplicates, archive outdated items, and ensure all backlog items align with agile best practices.
• Write new tickets and epics based on conversations with the Product Owner and understanding of historical context.
• Formalize Jira Usage Standards
• Help define and document standards for Jira ticket creation, formatting, and field usage.
• Collaborate with internal stakeholders to ensure the backlog supports smooth agile workflows.
• Scrum & Product Support
• Join scrum meetings as needed to monitor adherence to Jira ticket standards and provide updates.
• Act as a second set of eyes for the Product Owner: tracking updates, spotting issues in ticket quality, and escalating gaps.
• Translate conversations and ideas into actionable user stories or epics.
• Documentation & Reporting
• Help maintain high-quality documentation and dashboards within Jira or Confluence.
• Assist in maintaining Jira data integrity for reporting and planning purposes.

What We’re Looking For

• 2–4 years of experience working in Agile environments (Scrum preferred)
• Proven experience writing detailed user stories, epics, and bug tickets
• Solid working knowledge of Jira Software (Cloud) and backlog grooming best practices
• Strong written and spoken English level.
• Ability to work independently, manage priorities, and ask the right questions to move things forward
• Highly organized, analytical, and proactive, you like fixing messy systems and bringing structure.

Nice-to-Haves

• Experience supporting Product Owners or participating in PO activities
• Business Analyst background or experience in early-stage SaaS/startups
• Familiarity with Jira automations and Confluence documentation
• Interest in growing into a broader strategic or product-facing role