Project Manager (Supply planning, WMS)

This role focuses on managing large-scale, multi-stream implementation projects for key clients across Japan. Based in Japan, the Project Manager will oversee all aspects of packaged software implementation, leading multiple work streams and a team of colleagues from Japan and globally. Responsibilities include resolving project issues, ensuring customer satisfaction, managing budgets, and maintaining compliance with implementation methodologies.

Must Have

• Manage multiple, concurrent consulting projects of moderate to high complexity
• Resolve project issues including budget, timeline, and scope
• Provide regular project communication and status reporting
• Manage project quality to ensure customer satisfaction and ROI
• Build collaborative relationships that increase customer's perception of value
• Lead project team in the resolution of customer project issues
• Collaborate with appropriate Blue Yonder resources on customer's business, organization and culture
• Facilitate Change Request process during active projects
• Identify project resource requirements and update appropriate systems
• Create and manage project budgets, invoice process and Accounting process
• Manage A/R for all Consulting Projects
• Maximize margin on Consulting projects
• Maintain Customer and Project sites within Blue Yonder tools
• Coordinate and facilitate system handover to Support Services
• Provide guidance, feedback, coaching, mentoring and developmental experiences to project team
• Ensure compliance with Blue Yonder’s implementation methodology
• Able to perform Blue Yonder project quality audits
• Maintain the Global Project dashboard for active projects and manage remedy plan
• Manage Project Teams of 3 to 12 Associates, including self
• Travel within JAPAN region as required for project success
• Minimum 5+ years enterprise application software implementation project management experience
• Proven track record delivering large scale complex projects
• Successfully managing projects of at least USD750k in value, on-time and on-budget
• Outstanding presentation, facilitation, communication and negotiation skills
• Highly organized and ability to multi-task on multiple workstreams
• Customer-focused account and stakeholder management skills
• Knowledge and understanding of the consulting services offering and complexity of implementations
• Understanding of broad competitive services market
• Demonstrated relationships with Industry system integrators
• High comfort level and presence with senior executives
• Experience and success selling implementation consulting services
• Ability to manage project challenges and risks with proposed mitigation plans
• Verbal, written and interpersonal skills required in Japanese and English

Good to Have

• Experience in S&OP, Demand Planning, Supply Planning, Factory Planning, Warehouse Management or Transport Management
• Project Management certification (e.g. PMP, Agile)
• Manufacturing planning experience
• Retail Supply Chain experience
• 3PL experience

Major Responsibilities:

• Manages multiple, concurrent consulting projects of moderate to high complexity
• Resolves project issues including budget, timeline, and scope
• Provides regular project communication and status reporting
• Manages project quality to ensure customer satisfaction and ROI
• Builds collaborative relationship that increases customer's perception of the value Blue Yonder brings to their business and expands future business opportunities
• Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed
• Collaborates with appropriate Blue Yonder resources on customer's business, organization and culture to strengthen customer relationships
• Facilitates Change Request process during active projects
• Identifies project resource requirements and updates appropriate systems to drive forecast and resource needs
• Creates and manages project budgets, invoice process and Accounting process for the various types of project (i.e., time & materials, fixed bid, milestone acceptance, etc..)
• Manages A/R for all Consulting Projects to ensure payments are processed within the negotiated terms
• Maximizes margin on Consulting projects
• Maintains Customer and Project sites within Blue Yonder tools
• Coordinates and facilitates system handover to Support Services
• Provides guidance, feedback, coaching, mentoring and developmental experiences to project team
• Ensures compliance with Blue Yonder’s implemenation methodology on each Consulting project
• Able to perform Blue Yonder project quality audits
• Maintain the Global Project dashboard for their active projects and manages remedy plan for escalated Consulting projects
• Manages Project Teams of 3 to 12 Associates, including self
• Travels within JAPAN region as required for project success

Experience, Knowledge and Skills Required:

• Minimum 5+ years enterprise application software implementation project management experience, with a proven track record delivering large scale complex projects.
• Experience in S&OP, Demand Planning, Supply Planning, Factory Planning, Warehouse Management or Transport Management experience is highly advantageous.
• Proven track record of successfully managing projects of at least USD750k in value, on-time and on-budget. Outstanding presentation, facilitation, communication and negotiation skills.
• Highly organized and ability to multi-task on multiple workstreams
• Customer-focused account and stakeholder management skills.
• Knowledge and understanding of the consulting services offering and complexity of implementations.
• Understanding of broad competitive services market.
• Demonstrated relationships with Industry system integrators.
• High comfort level and presence with senior executives
• Experience and success selling implementation consulting services.
• Ability to manage project challenges and risks with proposed mitigation plans
• Verbal, written and interpersonal skills required in Japanese and English
• Project Management certification e.g. PMP, Agile an advantage.
• Manufacturing planning, Retail Supply Chain, or 3PL