R&D Documentation Specialist

Summary / Role Purpose

You will be part of a team responsible for delivering Granta MI, Granta Selector, and Granta EduPack, the Ansys Granta materials information management products.

Key Duties and Responsibilities

• Create help, tutorials, videos, reference documentation, API documentation, and microcopy for Ansys Granta products. Update and revise previously-released content to ensure it remains accurate and up-to-date.
• Work with Product Owners, Product Managers, Software Developers, and technical experts to understand the requirements for new products, and software enhancements or changes in existing products.
• Collaborate closely with software development, QA, and documentation teams to support and enhance the software delivery process.
• Gain expertise in the Ansys software products you cover, and understand the customer use cases that drive their development.
• Provide UX feedback/ideas on how to improve design issues in the software you are documenting.
• Gain expertise in Ansys tools, processes, and procedures.
• Contribute to continuous improvement of tools, processes, and practices.
• Work under some supervision

Minimum Education/Certification Requirements and Experience

• B.Sc in Engineering, Computer Science, Technical Communication, or with 2 years’ relevant experience. Or, relevant Master’s degree with no experience.
• Fluency in English, along with excellent written and spoken communication skills
• Ability to gather and analyze technical and product information from various sources, paying close attention to detail
• Capacity to develop documentation ensuring a high level of quality, consistency, and accuracy
• Comfort in managing multiple tasks and priorities simultaneously in a fast-paced, deadline-driven, geographically diverse environment
• This position does not qualify for immigration sponsorship

Preferred Qualifications and Skills

• Familiarity with Ansys products
• Familiarity with the concepts of documentation authoring, common project management software, version control, and structured documentation, as well as build tools, oXygen, DITA, XML, Git, and agile development methodologies
• Aptitude for creating effective graphics to help users quickly understand complex concepts and processes.
• Familiarity with Git for source code control and collaborative development.

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Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.