Renewals Representative (German Speaking)

5 Minutes ago • All levels
Localization

Job Description

The EMEA Renewals Team at Barracuda, based in Reading, UK, seeks a German-speaking Renewals Representative. This hybrid role involves managing a specific EMEA territory, achieving monthly/quarterly revenue targets by renewing customer contracts, and utilizing Salesforce CRM for forecasting. The representative will build strong channel relationships, construct complex pricing proposals, and proactively manage a pipeline of customer contracts to ensure high retention rates and customer satisfaction through collaboration with various teams.
Must Have:
  • Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain high renewal close rate
  • Achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
  • Qualify renewal opportunities utilizing MEDDICC sales methodology and manage successfully through the sales cycle
  • Use SFDC (Salesforce) CRM to document all customer and partner activity to enable forecasting
  • Develop and maintain strong relationships with channel and partners in your territory to maximize revenue
  • Construct complex pricing proposals by analyzing previous sales data through CRM and financial system
  • Managing pipeline of customer contracts 90 days in advance, including researching customer license usage and identifying risk points
  • Collaborating with customer success, channel and sales teams to understand existing sales motions and ensure customer satisfaction
Perks:
  • Opportunities for cross training
  • Ability to attain your next career step within Barracuda
  • Equity in the form of non-qualifying options
  • Private healthcare
  • Joining a team with a track record of over achievement
  • Winning monthly MVP awards and other regular incentives

Add these skills to join the top 1% applicants for this job

team-management
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Description

Job ID: 26-300

Come Join our successful Renewals Team! At Barracuda, we have more than 220,000 organizations worldwide that trust Barracuda to protect them.

The EMEA renewals team (30 strong), based in Reading, UK, is responsible for driving industry leading renewal rates across the region. We work in 6 + languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates.

This position reports into a Renewals Sales Manager and is a hybrid office/home office role

What you’ll be working on

  • Responsible for a specific EMEA territory with an an assigned set of customer contracts to renew to maintain our high renewal close rate
  • Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
  • Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle
  • Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced
  • Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue
  • Constructing complex pricing proposals by analyzing previous sales data through our CRM and financial system
  • Managing your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license useage and proactively identifying risk points and track and resolve issues to comply with customer retention goals
  • Collaborating with customer success, channel and sales teams to understand existing sales motions, identifying special customer issues and ensuring customer satisfaction

What you bring to the role

  • Fluency in German, (Native/Bilingual)
  • Highly organized, able to prioritize, multitask and have excellent time management skills, and ability to follow set procedures
  • Clear track record of achieving targets
  • Team orientated
  • Proactive approach
  • Experience of running customer calls and negotiating pricing with a customer first mindset
  • Strong mathematical skills to ensure your ability to create complex pricing proposals
  • Strong attention to detail
  • Enthusiasm and ability to action constructive feedback, owning your own development growth
  • Accountability

What you’ll get from us

Joining a team that has a track record of over achievement, making presidents club, winning monthly MVP awards and other regular incentives.

There are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity, in the form of non-qualifying options and private healthcare.

#LI-Hybrid

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