Ride the AI wave as an experienced ServiceNow consultant

Are you an experienced ServiceNow consultant eager to leverage AI to make a significant impact for businesses? Join Denmark's largest Service Management consulting firm, Devoteam. You'll be part of a team delivering consulting services and software, guiding companies through the entire ServiceNow platform journey. We focus on strengthening our teams with AI-driven tools and skills, including a global GenAI certification program. You will advise on current projects and act as a sparring partner for new ServiceNow initiatives, potentially focusing on HR, ITOM, or IRM. Your tasks will involve strategy, solution development, configuration, and process design.

Must Have

• Consulting experience from the IT Service Management industry
• Experience with ServiceNow, including configuring solutions
• Experience with JavaScript, HTML, C# or similar
• Desire and curiosity to stay updated with technical knowledge in ServiceNow and AI
• Fluent in Danish and English – both written and spoken

Perks & Benefits

• Exciting projects with customer and team effort in focus
• Community and knowledge sharing with 80+ highly specialized ServiceNow consultants in Denmark and 750 globally
• Hybrid workday with flexibility
• Focus on your development through certifications and career plans
• Social events and space for who you are

Sorry, Internet Explorer 11 is no longer supported by SmartRecruiters

Please update to one of the following browsers:

• Google Chrome
• Microsoft Edge
• Apple Safari
• Mozilla Firefox

You can find details about supported web browsers here.

Ride the AI wave as an experienced ServiceNow consultant

• Full-time
• Contract type: Permanent contract

Job Description

Do you want to ride the AI wave and make a tangible difference for companies based on the most updated technical knowledge within the ServiceNow area? We are continuously looking for experienced ServiceNow consultants for Denmark's largest Service Management consulting firm.

🕟 Full-time

📍Centrally in Copenhagen

💬Danish and English

You will be part of a team that sells a combination of consulting services and software. We are experts in helping companies through the entire process around the ServiceNow platform, and we are dedicated to strengthening our teams with the best tools and skills to excel in today's AI-driven world. As a supplement to our AI-driven focus, we have started a global certification and training program with the goal that 100% of Devoteam employees will be trained in GenAI.

In Denmark, we work closely together throughout the entire implementation process, both in startup, development and configuration, and implementation of solutions, and we always follow the solution all the way 'home' to the customer.

We make a difference for customers in the public and private sectors

We help the largest and most exciting companies and public organizations with their ServiceNow implementations, where we advise on business value, implementation strategy in organizations, technical configuration and design of complex system integrations, change management with a constant focus on delivering value to our customers. For example, for a large pharmaceutical company, we have digitized their asset management in production, with great business value in terms of efficiency and compliance. Similarly, for a large public organization, we have designed and implemented a digital solution for onboarding new employees, where both employees and managers work together digitally in a modern and efficient way. Most recently, we delivered an AI solution for a large pharmaceutical company.

What will you specifically work with?

You will be an advisor on current projects and a sparring partner in connection with new potential projects within ServiceNow. This could, for example, focus on HR, ITOM, and/or IRM, just to name some of the implementations we are currently helping our customers with.

Your tasks

• Advising our customers on implementation strategy, based on best practices and out-of-the-box ServiceNow
• Part of smaller or larger implementation projects with other Devoteam consultants
• Development and configuration of solutions that support the customer's processes
• Facilitating meetings and workshops with customers
• Specifying processes based on customer interaction
• Designing processes based on specifications

Meet senior consultant, Emilie Husted in our ‘Travelling Postcard Series’ and get a greater insight into everyday life as a ServiceNow consultant with us.

We are looking for you who have

• Consulting experience from the IT Service Management industry
• Experience with ServiceNow, including experience with configuring solutions
• Experience with JavaScript, HTML, C# or similar
• Desire and curiosity to stay updated with technical knowledge in ServiceNow and AI - We naturally offer you certifications and ongoing development
• Fluent in Danish and English – both written and spoken

Why work with ServiceNow at Devoteam?

🧑‍💻 Exciting projects with the customer and team effort in focus - Devoteam is ServiceNow 2023 EMEA Elite Partner, and in 2024 we received recognition as ServiceNow Consulting and Implementation Partner and Customer Workflow Partner

🌍 Community and knowledge sharing with 80+ highly specialized ServiceNow consultants in the team in Denmark and 750 globally

🏡 Hybrid workday with flexibility

🚀 Focus on your development through certifications and career plans

👯 Social events and space for who you are

Application process

Apply easily with your CV or LinkedIn profile. If you have questions, contact recruitment manager, Daisy Tsvetkova at daisy.tsvetkova@devoteam.com / +45 7175 7022.

Devoteam creates AI-driven transformation to create sustainable value

Devoteam is a leading digital consulting firm focused on integrating AI-driven solutions in our collaboration with customers.

We are represented in 25 countries primarily in EMEA with +11,000 employees. Locally in Denmark, we have approximately 350 employees and two offices, one centrally in Copenhagen and one centrally in Aarhus. We work with customers in both the private and public sectors.

In Denmark, we are divided into 4 business units, each working on digital transformation in different ways: G Cloud (Google Cloud), N Platform (ServiceNow), Digital Impulse (Management Consulting and AI, Blockchain, Metaverse), and Data Driven.

In addition, we are strategic partners with AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.

• [](https://www.youtube.com/watch?app=desktop&si=X7Q1B8Qe0UgYANFL&utmcampaign=63da5e1d80411e000134bbbe&utmcontent=64fef4ecd8020b00012a9507&utmmedium=smarpshare&utmsource=linkedin&v=0uuWNh-U_xI&feature=youtu.be "Videos To Watch")

Job Location

Google Maps requires functional cookies to be enabled

I'm interested

I'm interested

Privacy Policy

Cookies Settings

Rid med på AI-bølgen som erfaren ServiceNow konsulent

• Mariane Thomsens Gade 2F, Aarhus, Denmark
• Full-time