Sales, National Account Manager – Service Solutions

The National Account Manager – Service Solutions leads strategic account management and ensures performance targets are met across designated National Accounts and Group Purchasing Organizations. This pivotal role develops service partnerships, engages key stakeholders, and builds executive relationships to drive the execution and expansion of service contracts. The manager will also oversee service account operations and contribute to broader strategic initiatives within the account portfolio.

Must Have

• Develop and implement business plans and strategies.
• Foster trust and strong relationships with key customer contacts and senior executives.
• Lead communication, issue resolution, and deal execution across strategic accounts.
• Ensure compliance with Philips' business processes, quality standards, and regulatory requirements.
• 5+ years of experience in Customer Relationship Management, Sales, Business Development, Service Delivery Management, Accountancy, or Finance.
• Bachelor's Degree in Accounting, Finance, Business Management, Marketing, or Data Analytics.
• Experience in delivering Enterprise-scale proposals.
• Knowledge of the healthcare provider market, payors, and interaction between hospital systems and suppliers.
• Expert in negotiating large service transactions and long term contracts.

Perks & Benefits

• Company fleet/car
• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

The National Account Manager – Service Solutions leads strategic account management efforts and ensures performance targets are met across designated National Accounts and Group Purchasing Organizations (GPOs). This role is pivotal in developing service partnerships, engaging key stakeholders, and building executive relationships. It drives the execution and expansion of service contracts while managing all aspects of service account operations. The role champions the success of the Service Solutions business and contributes to the broader strategic initiatives within each account portfolio.

Your role:

• Develop and implement business plans and strategies to align with both customer priorities and Philips' objectives, focusing on growth through orders, revenue, and competitive pricing.
• Foster trust and strong relationships with key customer contacts and senior executives by effectively communicating value propositions and demonstrating product portfolio benefits.
• Lead communication, issue resolution, and deal execution across strategic accounts, utilizing deep account insights to tailor solutions and drive strategic alignment and action.
• Ensure compliance with Philips' business processes, quality standards, and regulatory requirements, while maintaining internal reporting tools and upholding business integrity.

You're the right fit if:

• 5+ years of experience in areas such as Customer Relationship Management, Sales and Business Development, Service Delivery Management, Accountancy, Finance or equivalent.
• Bachelor's Degree in Accounting, Finance, Business Management, Marketing, Data Analytics or equivalent.
• Your skills include experience in delivering Enterprise-scale proposals and knowledge of the healthcare provider market, payors, and the interaction between hospital systems and suppliers.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an expert in negotiating large service transactions as well as long term contracts

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.