Sales Assistant, WRTV (Temporary)

WRTV, The E.W. Scripps ABC affiliate in Indianapolis, Indiana, is seeking a Sales Support Assistant to be the backbone of its dynamic sales team. This role involves supporting day-to-day operations, managing client relationships, ensuring seamless advertising experiences, and contributing to the success of the growing sales team. The assistant will handle client contact, ad input, copy collection, sales presentations, report generation, and billing adjustments.

Must Have

• Contact clients regarding ad materials, pricing, billing, or upsell opportunities
• Input ads into the ad order system
• Assist in collecting and composing ad copy
• Maintain account base and ensure high customer service
• Work closely with order entry, traffic, and layout to meet advertising schedules
• Calculate and communicate rate packages to clients and prospects
• Assist Sales manager on special project details
• Facilitate and process sales presentations
• Generate sales reports
• Identify and correct billing errors or issues
• Correctly input client billing adjustments
• Attend sales training and planning meetings
• Research and troubleshoot account problems
• Handle daily clerical functions (filing, answering phones, creating correspondence)
• Arrange and distribute advertising materials and sales reports
• Provide exemplary customer assistance
• Adhere to company policy and standards of performance
• High school diploma or equivalent
• 2+ years of experience in administrative or sales support
• Strong customer service skills
• Ability to read, analyze, and interpret sales demographics information and creative layouts
• Ability to generate reports, business correspondence, and presentations
• Strong communication skills
• Ability to calculate figures related to advertising rate packages
• Proficient use of Microsoft Office (Excel, Word, Outlook)
• Ability to learn new software programs
• Good organizational skills and ability to meet deadlines
• Communicate and work as a team player

Are you ready to be the backbone of a dynamic sales team in one of America's most vibrant markets? WRTV, The E.W. Scripps ABC affiliate in Indianapolis, Indiana, is seeking a Sales Support Assistant who will play a crucial role in supporting our sales department's day-to-day operations. You'll be at the center of client relationships, ensuring seamless advertising experiences while contributing to the success of our growing sales team.

WHAT YOU'LL DO:

• Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.
• May input ads into the ad order system.
• Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.
• Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.
• Calculate and have the ability to communicate rate packages to client and prospects.
• Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication.
• Facilitate & process sales presentations.
• Generate sales reports.
• Identify and correct any billing errors or issues prior to end of month.
• Correctly input client billing adjustments within the same month as dispute identified.
• Attend sales training and planning meetings.
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
• Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.
• Provide exemplary customer assistance.
• Adheres to company policy and assigned standards of performance.
• Other duties as assigned.

WHAT YOU'LL NEED:

• High school diploma or equivalent required
• Generally 2+ years of experience in administrative or sales support or a related field preferred

WHAT YOU'LL BRING:

• Strong customer service skills
• The ability to read, analyze, and interpret sales demographics information and creative layouts
• Must have the ability to generate reports, business correspondence, and presentations
• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers
• Must have the ability to calculate figures related to the advertising rate packages
• Proficient use of Microsoft Office (Excel, Word, Outlook)
• Must have the ability to learn new software programs such as ad order entry and customer relations management software
• Must have good organizational skills and the ability to meet deadlines
• Communicate and work as a team player both internally and externally

WHERE YOU'LL LIVE, WORK AND PLAY:

Indianapolis is a city that perfectly balances Midwestern charm with big-city opportunities. As the capital of Indiana and home to nearly one million residents, Indianapolis offers an affordable cost of living with world-class amenities. The city is famous for hosting the Indianapolis 500, one of the world's most prestigious auto races, and boasts a thriving downtown with excellent restaurants, cultural attractions, and entertainment venues.

Indianapolis is home to professional sports teams including the Indianapolis Colts and Indiana Pacers, plus a vibrant arts scene centered around Mass Ave and the Indianapolis Museum of Art. The city features numerous parks and green spaces, including the Indianapolis Cultural Trail, a world-class urban bike and pedestrian path. With a strong job market, excellent healthcare systems, and friendly communities, Indianapolis consistently ranks among the best places to live and work in the Midwest.

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