Sales & Services Administrative Assistant

1 Month ago • 1 Years + • Business Development • Administrative • $46,272 PA - $66,288 PA

Job Summary

Job Description

The Sales & Services Administrative Assistant at Aulani, A Disney Resort & Spa, supports the Sr. Sales & Services Director and Assistant Sales Director. Responsibilities include extensive calendar management, contract preparation, report generation, presentation creation, expense report management, guest amenity requests, and business travel planning and coordination. Additional duties involve creating site alerts, managing reservations, processing payments and purchase orders, and supporting contract preparation and turnover. The ideal candidate possesses strong organizational and communication skills, attention to detail, a service-oriented attitude, and proficiency in Microsoft Office Suite. This is a full-time, on-site position based at the Aulani Resort in Oahu, Hawaii.
Must have:
  • Administrative support
  • Calendar management
  • Contract preparation
  • Report generation
  • Expense report management
  • Excellent communication skills
  • Proficient in MS Office Suite
Good to have:
  • Experience supporting department leaders
  • Knowledge of Sales Process
  • Familiarity with Aulani and other Disney resorts
  • Experience with SAP, Concur, LILO
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Special Disney extras

Job Details

Job Summary:

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to build a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?

The Sales and Service Administrative Assistant position assists the Sr. Sales & Services Director and the Assistant Sales Director with general administrative responsibilities which include extensive calendar maintenance, preparing contracts, reports, presentations, and expense reports as well as facilitating amenity requests for Guests. This position is also responsible for managing the planning, coordination and execution of business travel.

This is a full-time position reporting to the Sr Sales & Services Director and will be based in an office at our stunning Aulani Resort on Oahu, Hawaii.

What you will do:

  • Provide any requested administrative support for Sr. Sales & Services Director and Assistant Sales Director
  • Accurately schedule meeting times, locations, invitees and any A/V requirements via Outlook/VTC/Teams/Zoom
  • Provide professional telephone etiquette team when they are away from their desks.
  • Manage the planning, coordination, and execution of business travel according to Company guidelines
  • Creation and preparation of presentations and proposals
  • Creation of Site Alerts and booking reservations
  • Prepare expense reports and monitor other department fiscal status and ensure labor & OE reports for accuracy.
  • Process payment requests, purchase orders and service entries in a timely manner.
  • Support Asst Sales Director/Sales Manager in the preparation of contracts and the turnover process
  • Provide Sales & Services Department with requested collateral materials, external merchandise orders, and supplies
  • Other duties as assigned

Here’s what you will need to be successful in the job:

  • One (1) year of related experience
  • Exceptional written, verbal and interpersonal communication skills to assure professional interaction with external contacts, internal partners and peers.
  • Demonstrate strong organizational skills with attention to detail
  • Service oriented, displays an enthusiastic attitude and strong work ethic
  • Ability to manage time wisely and prioritize effectively
  • Anticipates needs, takes initiative, recognizes challenges and proactively problem solves using sound judgement
  • Proven social skills/cultural sensitivity/diversity. Anticipates and prepares for situations
  • Highly proficient computer knowledge/skill in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams

Preferred Qualifications:

  • Experience supporting a department leader / manager preferred
  • Knowledge and understanding of Sales Process
  • Product familiarity/knowledge of Aulani, A Disney Resort & Spa, all other Walt Disney Parks & Resorts and Oahu, Hawaii
  • Experience in SAP, Concur, LILO

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at 


The hiring range for this position in Hawaii is $22.25 to $31.95 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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