Job Description
This role involves formulating, organizing, and monitoring account-level activities, deciding on suitable strategies and objectives, and coordinating account and program-level activities. The Engagement Director will lead and evaluate senior delivery managers and key staff, develop and control deadlines, budgets, and activities, and apply change, risk, and resource management. Responsibilities also include assuming accountability for programs, people, and vendors, assessing program performance to maximize ROI, resolving higher-scope project issues, and preparing reports for program directors.
Good To Have:
- Working knowledge of program/project management software (e.g., Basecamp, MS Project).
Must Have:
- Formulate, organize, and monitor account-level activities.
- Decide on suitable strategies and objectives.
- Coordinate account and program-level activities.
- Lead and evaluate Senior Delivery Managers and key staff.
- Develop and control deadlines, budgets, and activities.
- Apply change, risk, and resource management.
- Assume responsibility for programs, people, and vendors.
- Assess program performance and aim to maximize ROI.
- Resolve projects' higher scope issues.
- Prepare reports for program directors.
- Prior 11 years of experience in onsite/offshore positions.
- Proven experience as a Program Manager or other managerial position.
- Thorough understanding of project/program management techniques and methods.
- Excellent knowledge of performance evaluation and change management principles.
- Excellent knowledge of MS Office.
- Outstanding leadership and organizational skills.
- Excellent communication skills.
- Excellent problem-solving ability.
Job Description JD
- Formulate organize and monitor Account level Activities
- Decide on suitable strategies and objectives
- Coordinate Account and Programs level activities
- Lead and evaluate SrDelivery managers and Key Staffs
- Develop and control deadlines budgets and activities
- Apply change risk and resource management
- Assume responsibility for the programs people and vendors
- Assess program performance and aim to maximize ROI
- Resolve projects higher scope issues
- Prepare reports for program directors
Skill Requirement
- Senior Delivery manager with prior 11 years of experience in onsiteOffshore positions
- Proven experience as a Program Manager or other managerial position
- Thorough understanding of project program management techniques and methods
- Excellent Knowledge of performance evaluation and change management principles
- Excellent knowledge of MS Office working knowledge of program project management software Basecamp MS Project etc is a strong advantage
- Outstanding leadership and organizational skills
- Excellent communication skills
- Excellent problemsolving ability
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