Sales Support, Clinical Specialist - FORS (West/National Travel)

This Clinical Specialist role focuses on introducing and driving the adoption of Philips' new FORS (Fiber Optic RealShape) technology in North America. The technology provides real-time 3D visualization of devices inside the body without fluoroscopy, aiming to reduce dependency on traditional imaging. Responsibilities include executing clinical and sales strategies, providing in-lab product support and education, monitoring product performance, managing customer inquiries, conducting product demonstrations, and communicating with various stakeholders on site. The specialist will also provide feedback to Philips' internal teams for continuous product improvement.

Must Have

• Execute clinical and sales strategies to drive adoption of the solution in assigned sites
• Provide clinical and technical product expertise, in-lab product support and educate end-users
• Monitor the use of each product, gathering evidence on performance
• Capture and address customer complaints and inquiries
• Execute product demonstrations and presentations as part of sales support
• Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator
• Educate Philips marketing, sales and R&D teams on emerging issues and provide actionable feedback
• 4+ years experience in similar role in the healthcare industry (medical devices, imaging equipment etc)
• Clinical experience as Radiologic Technologist (RT) or Registered Nurse (RN)
• Experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices
• Bachelor’s degree or equivalent experience
• Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution
• Professional presence that influences desired results with both external and internal partners
• Excellent communication, organizational, and time management skills
• Ability to travel 75%, including international travel to Eindhoven
• Must live in the West half of the USA and be within 1 hour of a major airport hub

Good to Have

• Preference for experience in aortic endovascular repair

Perks & Benefits

• Company fleet/car
• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

Job Title

Sales Support, Clinical Specialist - FORS (West/National Travel)

Job Description

Sales Support, Clinical Specialist - FORS (West/National Travel)

In this role as Clinical Specialist, you will play a pivotal role in the introduction and adoption of the new FORS (Fiber Optic RealShape) technology, with a focus on the North America market. FORS is a unique technology that enables real-time 3D visualization of the full shape of devices inside the body without the need for fluoroscopy thus allowing us to break through the current limitations of image guided therapy by reducing the dependency on fluoroscopy while seeing intra-body devices more clearly.

Your role:

• Execute clinical and sales strategies to drive adoption of the solution in assigned sites to reach agreed adoption targets. Proactively identify barriers to adoption and propose improvements or actions to lift barriers.
• Provide clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product’s performance for the user
• Monitor the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction.
• Execute product demonstrations and presentations as part of sales support and broader awareness generation. Pro-actively contribute to coordinating all logistics related to such demos and presentations.
• Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc
• Educate Philips marketing, sales and R&D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.

You're the right fit if:

• 4+ years experience in similar role in the healthcare industry (medical devices, imaging equipment etc) with clinical experience as Radiologic Technologist (RT) or Registered Nurse (RN) highly preferred.
• Experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices. Preference for experience in aortic endovascular repair.
• Bachelor’s degree or equivalent experience.
• Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, etc.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
• Must have professional presence that influences desired results with both external and internal partners. Excellent communication, organizational, and time management skills required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role. 75% travel- including international travel to Eindhoven. Will be supporting US customer sites.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $115,000-$135,00 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.

Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. Ideal markets: Chicago, Minneapolis, Denver, Dallas, Las Vegas, Salt Lake City, and Phoenix. MUST live in the West half of the USA and be within 1 hour of a major airport hub.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.