The Rakuten TV Enterprise mission is to simplify CTV & Streaming to create an open, trustworthy, and thriving industry for our partners. We are now looking for an Costumer Support based in Barcelona to support our portfolio accounts. Rakuten TV is a leading streaming platform, available in 42 countries of Europe, which offers premium Hollywood and local content across various types of access: Transactional Video-on-demand (ie buy or rent movies), AVOD (advertising-based on-demand content) or FAST (linear free TV channels with ads). It is available across multiple devices, such as CTV, mobile, web, and Telcos set top boxes.
Key Responsibilities
Accounts Payable Operations
- Oversee accurate and timely processing of high-volume vendor invoices, including coding, PO matching, approvals, and discrepancy resolution.
- Oversee the management of employee expense reports, ensuring policy adherence.
- Establish and maintain strong vendor relationships, addressing inquiries and payment issues.
- Manage vendor master data and onboard new vendors.
- Assist with month-end/year-end closing, including accruals and expense recording.
- Perform complex AP reconciliations (sub-ledger to GL, accrued expense, vendor statements, prepaids).
- Investigate and resolve reconciling items and prepare detailed reports.
Procure-to-Pay (P2P) Oversight & Improvement
- Act as P2P subject matter expert, identifying and resolving inefficiencies.
- Identify bottlenecks and inefficiencies within the P2P process and propose solutions for optimization and collaborate on process improvements and system enhancements.
- Ensure adherence to internal controls and assist in P2P policy documentation.
Other Responsibilities
- Assist departments with budget preparation and support internal/external audits.
- Stay updated on AP best practices and perform other duties as assigned.
Qualifications
Education: Bachelor's degree in Accounting, Finance, or a related field.
Experience:
- 5+ years of progressive experience in Accounts Payable, with at least 2 years in a senior or lead role.
- Proven experience with complex accounts reconciliations.
- Strong understanding of the end-to-end Procure-to-Pay (P2P) process.
Technical Skills:
- Proficiency in accounting software (Microsoft Dynamics BC preferred)
- Advanced Microsoft Excel skills
- Experience with procurement tools preferred
Soft Skills:
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proactive and results-oriented.
Some good reasons to apply:
- Join a leading global tech company.
- Flexible work: hybrid model, flexible hours and Friday afternoon off!
- Fast-track your career in a high-growth environment.
- Interesting training resources & free language classes.
- Enjoy a great work atmosphere, team activities & offsites.
- Modern, sustainable offices near Barcelona beach. Wellbeing focused.
- Access wellbeing & mental health platforms.
- Free coffee, juice & lunch allowance in the office.
- Work with a diverse team of 24+ nationalities!
- Flexible Remuneration: medical insurance or extra funds for meals/commuting/childcare.
- Access to Urban Sports!
Rakuten Shugi principles:
Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. We expect “Rakutenians” to model these 5 “Shugi” Principles of Success:
- Always improve, always advance. With enough determination and effort, you can achieve anything.
- Be passionately professional. Be determined to be the best.
- Hypothesize - Practice - Validate - Shikumika. Success in business depends on making and executing concrete specific action plans.
- Maximize Customer Satisfaction. The greatest satisfaction in a service industry is to see our customers smile.
- Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage yourself and your team.
Our D&I mission:
Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless gender, age, sexual orientation, race, religion, culture, nationality, disability, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. To continue to provide innovative services, we strive to respect the uniqueness and values of every one of our Rakutenians, located all around the world, and to create environments where they are able to demonstrate their full potential.
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