Senior Community Associate

The Crown Is Yours

We are looking for a Senior Community Associate to help us build the most engaged, trusted, and exciting sportsbook community in the game. You’ll be on the front lines of our official Discord server, helping connect, support, and energize our players every day. In this hands-on, execution-focused role, you'll work closely with the Community Lead to bring our brand to life through conversations, content, and events that matter to our players.

What You'll Do

• Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments.
• Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs.
• Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams.
• Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience.
• Champion the community’s voice across the company while upholding our brand tone and standards.
• Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).

What You'll Bring

• At least 2 years of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands.
• Deep familiarity with Discord, including mod tools, roles, bots, and engagement features.
• Proven ability to create thumb-stopping content and conversations tailored to specific communities.
• Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for.
• A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused.
• An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat.
• Experience moderating high-volume communities or social platforms during live events is a plus.
• Knowledge of responsible gaming practices and customer safety.

#LI-JF1 #LI-REMOTE

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.