Senior IT Systems Administrator
Job Summary
Job Description
The Senior IT Systems Administrator at Coupa will be responsible for managing and supporting the company's core collaboration tools and IT infrastructure. This includes administering Google Workspace, Slack, and Microsoft 365, ensuring optimal performance, security, and user experience. The role also involves managing user accounts, permissions, and access controls, as well as creating and maintaining system documentation. The administrator will also troubleshoot technical issues, provide end-user support, collaborate with other IT team members on infrastructure maintenance, and participate in IT projects. The ideal candidate will have experience with SaaS collaboration services and be adept at creating documentation and providing end-user support.
Must have:
- 5+ years of experience as a Sr. Systems Administrator.
- Strong knowledge of Google Workspace administration.
- Strong knowledge of Slack administration.
- Experience with OKTA for identity and access management.
- Experience with Active Directory administration.
- Experience with Microsoft 365 administration.
- Experience with intranet administration.
- Excellent documentation skills.
Good to have:
- Relevant certifications (e.g., Google Workspace Administrator)
- Experience with scripting languages (e.g., PowerShell, Bash).
- Experience with automation tools
- Experience with cloud computing platforms
- Experience with database administration
15 skills required
Job Details
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Senior IT Systems Administrator at Coupa:
Coupa is seeking a highly motivated and experienced Senior IT Systems Administrator to join our team in Bogota. The Sr. IT Systems Administrator will be responsible for the administration, maintenance, and support of our core collaboration tools and IT infrastructure.
The ideal candidate will have a strong understanding of SaaS Collaboration Services including but not limited to Google Workspace, Slack, Mimecast, OKTA, Microsoft 365, Project Management Tools and intranet systems. They will also be adept at creating documentation and providing end-user support.
What You'll Do:
- Administer and support core collaboration tools, including Google Workspace, Slack, and M365, ensuring optimal performance, security, and user experience.
- Manage user accounts, permissions, and access controls. Develop and maintain comprehensive documentation of systems, configurations, and processes.
- Administer and maintain the company intranet, ensuring content is up-to-date and accessible. Troubleshoot and resolve technical issues related to collaboration tools and IT systems, providing timely and effective support to end-users
- Collaborate with other IT team members to implement and maintain IT infrastructure, including servers, networks, and storage systems
- Participate in IT projects, including system upgrades, migrations, and new technology implementations. Stay up-to-date with the latest trends and technologies in collaboration tools and IT systems administration
- Provide training and support to end-users on collaboration tools and IT systems. Manage additional SaaS applications, including user access, license management, and integrations
- Monitor system performance and identify areas for improvement
What You Will Bring to Coupa:
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of experience as a Sr. Systems Administrator or similar role.
- Strong knowledge of Google Workspace administration, including Gmail, Google Drive, Docs, Gemini and other core services.
- Strong knowledge of Slack administration, including user management, channel management, and integrations.
- Experience with OKTA for identity and access management. Experience with Active Directory administration, including user and group management, Group Policy, and DNS/DHCP
- Experience with Microsoft 365 administration, SharePoint Online, Teams, and OneDrive. Experience with intranet administration (e.g., Simplrr, Google Sites, SharePoint, Confluence)
- Excellent documentation skills, with the ability to create clear and concise technical documentation. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team
Additional Certifications:
- Relevant certifications (e.g., Google Workspace Administrator, Microsoft Certified: Modern Desktop Administrator, CompTIA Server+)
- Experience with scripting languages (e.g., PowerShell, Bash).
- Experience with automation tools (workato, bettercloud etc)
- Experience with cloud computing platforms (e.g., AWS, Azure)
- Experience with database administration
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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