Senior Manager, D2C Campaign Management (Interscope Urban)

12 Minutes ago • 3-5 Years • $69,340 PA - $181,550 PA
Campaign Management

Job Description

The Sr. D2C Campaign Manager will lead end-to-end eCommerce campaign execution for Interscope's urban roster, ensuring seamless integration and execution across US and global teams. This role involves managing timelines, coordinating launches, and fostering collaboration among cross-functional teams including creative, store management, production, and fan services. The manager will also ensure compliance with UMG policies and report on campaign progress and performance.
Good To Have:
  • Experience with Monday.com.
  • Experience with Shopify.
  • Existing relationships within a label or management team.
  • Familiarity with physical music and merchandise production.
Must Have:
  • Lead end-to-end D2C campaign execution across teams.
  • Support the Account/Label lead to drive end-to-end D2C campaign execution.
  • Ensure calendar & campaign plans are updated daily.
  • Manage all timelines & milestones across campaigns.
  • Ensure all internal & external partners are briefed appropriately and stay on track.
  • Ensure all central stakeholders have clear direction & details needed.
  • Coordinate global D2C launches, liaising between US & International teams.
  • Foster a positive, collaborative, and trusting environment.
  • Work across Interscope, Famehouse, Bravado and other internal teams to facilitate collaboration.
  • Report back to Interscope, Famehouse, and artist teams on progress.
  • Liaise with Finance teams across eCommerce programs, including managing campaign P&Ls.
  • Ensure eCommerce program compliance with UMG and eCommerce policies.
  • 3-5+ years of relevant experience working in Label Marketing, eCommerce/D2C or related fields.
  • Available to work nights and weekends, maintain a high level of responsiveness.
  • Passion for and strong knowledge of Interscope’s urban artist roster.
  • Strong attention to detail.
  • Ability to stay calm and collected under pressure, and to be accountable for meeting deadlines.
  • Self-accountability to follow-through with proper consistent updates to stakeholders.
  • Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs.
  • Extremely organized and comfortable streamlining multiple moving parts.
  • Comfortable working across multiple high priority projects simultaneously.
  • Strong track record of working directly with artists and/or label teams.
  • Demonstrated ability to build trust with artist teams.
  • Flexible and able to adapt to changing client needs in a fast-paced environment.
  • Strong critical thinking skills and ability to know when to escalate potential issues.
Perks:
  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit.
  • Comprehensive medical, dental, vision, and FSA options.
  • 100% coverage for out-patient mental health services.
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year).
  • A lifetime fertility support allowance of $30,000 to plan participants.
  • Student Loan Repayment Assistance and Tuition Reimbursement.
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation.
  • Flexible Paid Time Off (PTO) for exempt employees.
  • 3-weeks PTO for non-exempt employees.
  • 2-weeks paid Winter Break.
  • 10 Company Holidays (including Juneteenth and Wellbeing Day).
  • Summer Fridays (between Memorial Day and Labor Day).
  • Generous paid parental leave for every type of parent.

Add these skills to join the top 1% applicants for this job

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We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD:

Merchandise and commerce are a part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent.

Interscope and Famehouse are seeking a Sr. D2C Campaign Manager to join our teams supporting Interscope’s urban roster. This role will report into Famehouse, but will be deeply embedded into Interscope’s urban team and based out of the label’s Santa Monica office. Working in a cross-functional team of D2C experts, you’ll lead campaign & program management across eCommerce campaigns, ensuring all US & global teams are appropriately integrated & executing to plan.

Candidates must be highly organized, detail-oriented, and have excellent communication & collaboration skills.

How you’ll CREATE:

  • Lead campaign & program management across eCommerce campaigns, ensuring all US & global teams are appropriately integrated & executing to plan.
  • Support the Account/Label lead to drive end-to-end D2C campaign execution across teams, working closely with teammates across creative, store management, site merchandising, production, operations, and fan services to keep all deliverables on track
  • Ensure calendar & campaign plans are updated daily / as plan details change across core planning tools (planning board, product setup sheets, etc.)
  • Manage all timelines & milestones across campaigns, ensuring all internal & external partners are briefed appropriately and stay on track
  • Ensure all central stakeholders have clear direction & details needed in order to deliver on their role responsibilities for each store / campaign
  • Coordinate global D2C launches, liaising between US & International teams
  • Ensure the cross-functional team operates efficiently in tight unison, so we deliver the highest service level to the label and their artists.
  • Foster a positive, collaborative, and trusting environment of mutual respect and support across internal FH partners supporting Interscope’s business
  • Work across Interscope, Famehouse, Bravado and other internal teams to facilitate collaboration between appropriate stakeholders across programs, ensuring teams are briefed and integrated appropriately from planning through to execution and fulfillment.
  • Report back to Interscope, Famehouse, and artist teams on progress against campaign milestones & deliverables, outstanding items needed, store performance, etc.
  • Ensure relevant individual team members are pulled directly into conversations when appropriate.
  • Liaise with Finance teams across eCommerce programs, including managing campaign P&Ls.
  • Ensure eCommerce program compliance with UMG and eCommerce policies.

Bring your VIBE:

  • 3-5+ years of relevant experience working in Label Marketing, eCommerce/D2C or related fields.
  • Must be available to work nights and weekends, especially during priority releases and maintain a high level of responsiveness with artist and partner teams via text, phone, email, chat, etc.
  • Passion for and strong knowledge of Interscope’s urban artist roster
  • Strong attention to detail
  • Ability to stay calm and collected under pressure, and to be accountable for meeting deadlines
  • Self-accountability to follow-through with proper consistent updates to stakeholders
  • Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs
  • Experience with Monday.com and Shopify preferred, but not required
  • Extremely organized and comfortable streamlining multiple moving parts and comfortable working across multiple high priority projects simultaneously
  • Strong track record of working directly with artists and/or label teams; demonstrated ability to build trust with artist teams. Existing relationships within a label or management team is a major plus
  • Flexible and able to adapt to changing client needs in a fast-paced environment.
  • Familiarity with physical music and merchandise production is strongly preferred.
  • Strong critical thinking skills and ability to know when to escalate potential issues to the relevant executive teams

Perks Playlist:

  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
  • Comprehensive medical, dental, vision, and FSA options, as well as:
  • 100% coverage for out-patient mental health services
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • A lifetime fertility support allowance of $30,000 to plan participants
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
  • Variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

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