Job Description
The Senior Sales/CS Operations Specialist will perform business process activities in go-to-market applications, focusing on enhancing operational efficiency. Key responsibilities include data hygiene across Leads, Contacts, Accounts, Opportunities, and Renewals, diagnosing issues, and managing bulk data cleanup in CRM and marketing automation platforms. The role also involves account and opportunity management, supporting data integrity initiatives, and collaborating with cross-functional teams to standardize best practices. Candidates need a Bachelor's degree and 5+ years of experience in Sales/Revenue Operations, Data, or Finance, with expertise in B2B tech GTM processes, SFDC, CPQ, marketing automation, and advanced Excel skills.
Good To Have:
- Prior experience in SaaS/Subscription recurring revenue model.
Must Have:
- Perform defined business process activities in key go-to-market applications.
- Execute data hygiene activities across Leads, Contacts, Accounts, Opportunities, and Renewals.
- Diagnose and troubleshoot issues, assess data completeness, and manage bulk data cleanup and reassignment within marketing automation and CRM platforms.
- Work on account and opportunity management by reviewing account approvals, updating account hierarchy and territory models.
- Support initiatives related to data integrity for operational or strategic projects.
- Bachelor's degree and 5+ years of experience in relevant roles such as Sales/Revenue Operations, Data, or Finance.
- Knowledge of B2B tech go-to-market processes and tools/technologies, including SFDC, CPQ, and marketing automation platforms.
- Advanced in Microsoft Excel.
##### Company Description
About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.
##### Job Description
- Perform defined business process activities in key go-to-market applications
- Surface potential process enhancements to improve operational efficiency and effectiveness
- Execute data hygiene activities across multiple areas such as Leads, Contacts, Accounts, Opportunities, and Renewals
- Diagnose and troubleshoot issues, assess data completeness, and manage bulk data cleanup and reassignment within marketing automation and CRM platforms
- Work on account and opportunity management by reviewing account approvals, updating account hierarchy and territory models
- Support initiatives related to data integrity for operational or strategic projects
- Scope current/future requirements, conduct diagnostic, and implement data fixes, and establish monitoring and governance in adherence to standards and processes
- Work with cross-functional operations teams and lines of business to standardize best practices and achieve operational efficiency/standardization
#IL-MP01
##### Qualifications
- Bachelor's degree and 5+ years of experience in relevant roles such as Sales/Revenue Operations, Data, or Finance
- Knowledge of B2B tech go-to-market processes and tools/technologies, including SFDC, CPQ, and marketing automation platforms
- Prior experience in SaaS/Subscription recurring revenue model is preferred
- Advanced in Microsoft Excel
- Proven ability to thrive in an open-ended, cross-functional role, work in a dynamic environment, and adapt quickly to changing priorities
- Self-starter with a strong work ethic and a desire to learn and be challenged
- Team player with ability to work with peers and stakeholders across global departments
- A smart, bold, but humble attitude
Set alerts for more jobs like Senior Sales/CS Operations Specialist
Set alerts for new jobs by CyberArk
Set alerts for new Operations jobs in India
Set alerts for new jobs in India
Set alerts for Operations (Remote) jobs
