Senior Site Reliability Engineer

Playson is seeking an experienced Senior Site Reliability Engineer/DevOps to join their dynamic Platform Tribe. This role involves managing day-to-day alerts, system checks, and issue escalation, alongside providing 24x7 on-call support for critical SaaS events. Key responsibilities include proactively creating monitors within the EKS/K8s ecosystem, deploying to EKS/K8s clusters using Terraform and Helm/Flux, and enhancing infrastructure health. The engineer will also maintain deployment code, integrate new technologies into Cloud Infrastructure, and collaborate with other teams to ensure top-notch support and minimal impact during deployments.

Must Have

• Manage day-to-day alerts, system checks, and issue escalation.
• Provide 24x7 on-call support for critical SaaS events.
• Document issues and remediation steps.
• Proactively create monitors within the EKS/K8s ecosystem.
• Deploy to EKS/K8s cluster using Terraform and Helm/Flux.
• Enhance infrastructure health with checks and scripts.
• Maintain and develop deployment code.
• Implement/integrate new technologies into Cloud Infrastructure.
• Collaborate with other teams for support and assistance.
• Prioritize customer focus in planning deployments/updates.
• Conduct RCA and take corrective actions to prevent recurrence.
• Assign alert-related actions to appropriate teams after investigation.
• Handle support requests for environment-specific actions.
• Strong experience with issue processing (RCA, Postmortems).
• Proficiency in Kubernetes (deployment, scaling, troubleshooting).
• Familiarity with AWS, Terraform, Docker, CI/CD.
• Experience with monitoring tools like DataDog, Prometheus, Grafana.
• Experience with logging solutions like ELK Stack or AWS CloudWatch.
• Strong understanding of networking concepts and protocols.
• Proficiency in at least one scripting language (e.g., Python, NodeJS, Go).
• Experience with configuration management tools like FluxCD/ArgoCD.
• Proficiency in Git or other version control systems.
• Familiarity with incident response and management tools.

Perks & Benefits

• Professional development
• Flexibility in your schedule
• Full Medical Insurance for you and your +1
• Special Life Event financial support
• Unlimited paid vacation leave
• Bonus system
• Unlimited sick leave
• Remote work
• Courses and training reimbursement

We are currently seeking an experienced Senior Site Reliability Engineer/DevOps to join our dynamic Platform Tribe.

###### What will you be doing:

• Manage day-to-day alerts, system checks, and issue escalation as necessary.
• Provide 24x7 on-call support for critical SaaS events.
• Document issues and remediation steps.
• Proactively create monitors within the EKS/K8s ecosystem.
• Deploy to EKS/K8s cluster using Terraform and Helm/Flux.
• Enhance infrastructure health by implementing checks and scripts to address known issues.
• Maintain and develop deployment code.
• Implement/integrate new technologies into our Cloud Infrastructure.
• Collaborate with other teams to provide top-notch support and assistance.
• Prioritize customer focus in planning deployments/updates, ensuring minimal impact.
• Conduct RCA and take necessary corrective actions to prevent issue recurrence.
• Assign alert-related actions to the appropriate team after investigation.
• Handle support requests for environment-specific actions.

###### To succeed in this role, you will need:

• Strong experience with issue processing (RCA, Postmortems).
• Proficiency in Kubernetes (deployment, scaling, troubleshooting).
• Familiarity with AWS, Terraform, Docker, CI/CD.
• Experience with monitoring tools like DataDog, Prometheus, Grafana, and logging solutions like Elasticsearch, Logstash, and Kibana (ELK Stack) or AWS CloudWatch.
• Strong understanding of networking concepts and protocols.
• Proficiency in at least one scripting language (e.g., Python, NodeJS, Go).
• Experience with configuration management tools like FluxCD/ArgoCD.
• Proficiency in Git or other version control systems.
• Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps.
• Ownership, proactiveness, persistence, and passion for maintaining a high-traffic online platform.

###### Recruitment Process:

1. HR Interview

2. Hiring Manager Interview

3. Technical Interview

4. Final Interview with Head of Platform & CTO

If you're ready to embrace ambitious goals and thrive in a dynamic environment,

Apply now and become part of Playson's exciting journey in the iGaming world!