SEO & Virtual Assistant for E-commerce Shop - Customer Communication, SEO, and Content Writing

1 Year ago • All levels • Digital Marketing

Job Summary

Job Description

The job involves working as a Virtual Assistant for an e-commerce shop. Responsibilities include managing customer communication through emails, live chat, and social media, handling inquiries, processing orders, and implementing SEO strategies. The role also includes conducting market research, optimizing website content, and using analytical tools. The position is remote, offering flexibility and the opportunity to work with a dynamic team. This role requires excellent communication and organizational skills, with a focus on customer service and search engine optimization. The candidate must be proactive, detail-oriented and familiar with e-commerce and SEO principles.
Must have:
  • Proven experience as a Virtual Assistant.
  • Excellent written and verbal communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in customer relationship management (CRM) systems and e-commerce platforms.
  • Familiarity with SEO principles, keyword research, and content optimization techniques.
  • Knowledge of analytical tools (e.g., Google Analytics).
  • Reliable internet connection and a dedicated workspace.
Perks:
  • Two Festival Bonuses
  • Performance Bonuses
  • Salary Increments based on performance.
  • Loyalty Bonus
  • Other Benefits as Per Company Policy

Job Details

Company Description

VolksByte.com is a German-based software company with a strong global footprint, and now we're looking to expand our operations in Bangladesh. We want to blend German engineering precision with Bangladeshi innovation to provide world-class software solutions. VolksByte is a dynamic and innovative company dedicated to revolutionizing the digital landscape.

We specialize in developing cutting-edge web applications that empower businesses to thrive in the modern era. Our team of talented developers, designers, and project managers work collaboratively to deliver exceptional software solutions tailored to our clients' unique needs.

With a focus on creativity, functionality, and user experience, we are committed to driving digital transformation and helping businesses stay ahead of the curve. We're also working for highly committed products that will change the industry. There is lot of opportunity to explore yourself.

Job Description

We are seeking a highly organized and proactive Virtual Assistant to join our team and support our & customer's e-commerce and ERP operations. As a Virtual Assistant, you will play a crucial role in maintaining our online shop, maintaining customer ERP, managing customer communication, and implementing SEO strategies to optimize our website's visibility and drive organic traffic. If you have a passion for e-commerce, exceptional communication skills, and a keen eye for detail, we want to hear from you!

As a Virtual Assistant for our/customer's e-commerce shop, you will play a crucial role in maintaining smooth operations, ensuring excellent customer service, and optimizing our website for search engines. Your primary responsibilities will include managing customer communication, handling inquiries and concerns, and implementing effective SEO strategies to improve our online visibility. This is a remote position that offers flexibility and the opportunity to work with a dynamic and collaborative team.
 

Responsibilities:

  • Manage customer communication channels (emails, live chat, social media) promptly and professionally, ensuring exceptional customer service at all times.
  • Respond to customer inquiries, concerns, and feedback in a timely and friendly manner, providing accurate information and assistance.
  • Handle order processing, tracking, and fulfillment, ensuring seamless transactions and customer satisfaction.
  • Collaborate with internal teams to address customer escalations and resolve issues effectively.
  • Conduct market research to identify customer trends, preferences, and opportunities for improvement.
  • Implement SEO strategies to optimize website content, increase organic traffic, and improve search engine rankings.
  • Perform keyword research and analysis to identify target keywords and optimize website content accordingly.
  • Optimize product listings, metadata, and other on-page elements to improve search engine visibility.
  • Monitor website performance using analytical tools and provide recommendations for SEO enhancements.
  • Stay up-to-date with industry trends and best practices in customer communication, e-commerce, and SEO.
     

Requirements:

  • Proven experience as a Virtual Assistant or similar role in an e-commerce environment.
  • Excellent written and verbal communication skills in English (additional language proficiency is a plus).
  • Strong organizational and time management abilities, with the ability to multitask and prioritize effectively.
  • Proficiency in customer relationship management (CRM) systems and e-commerce platforms.
  • Familiarity with SEO principles, keyword research, and content optimization techniques.
  • Knowledge of analytical tools (e.g., Google Analytics) to track and report on website performance.
  • Basic understanding of HTML, CSS, and web design principles.
  • Self-motivated with a proactive attitude and the ability to work independently.
  • Reliable internet connection and a dedicated workspace to ensure uninterrupted remote work.
     

Other Information

  • Your work hours have some overlap with EU business hours (we require your local timezone to be within CET +/- 2h). 
  • Salary Range 20,000 to 40,000 BDT (Depending on your skills)

     

    Additional Information

    Benefits

    • Two Festival Bonuses
    • Performance Bonuses
    • Salary Increments based on performance.
    • Loyalty Bonus
    • Other Benefits as Per Company Policy


    How to Apply:

    If you are a proactive and detail-oriented Virtual Assistant with a passion for customer communication and SEO, we would love to hear from you. Please submit your resume, a brief cover letter outlining your relevant experience, and any portfolio or sample of your work. We appreciate all applications, but only shortlisted candidates will be contacted. We look forward to reviewing your application and having you join our team!
     

    Note: This is a remote position. Candidates from any location are welcome to apply (must be from Bangladesh).

    We look forward to reviewing your application and having you join our team!

    www.volksbyte.com

    Similar Jobs

    Hawkeye Innovations - Match Day Technician

    Hawkeye Innovations

    Livadia, Greece (On-Site)
    2 Weeks ago
    hogarth - Graphic Production Team Lead

    hogarth

    Sunnyvale, California, United States (Hybrid)
    1 Month ago
    Adyen - Account Manager

    Adyen

    Paris, Île-de-France, France (On-Site)
    1 Month ago
    USE Insider - Business Development Specialist

    USE Insider

    Istanbul, İstanbul, Türkiye (On-Site)
    2 Weeks ago
    NinjaVan - Senior Executive, Human Resources (Talent Acquisition)

    NinjaVan

    Subang Jaya, Selangor, Malaysia (On-Site)
    8 Months ago
    element 8 - SEO analyst

    element 8

    Kozhikode, Kerala, India (On-Site)
    3 Weeks ago
    Nagarro - Senior Staff Consultant ,Search Engine Optimization

    Nagarro

    India (Remote)
    8 Months ago
    Mobiloitte - SEO & Answer Engine Optimization/Voice Search Expert Manager

    Mobiloitte

    New Delhi, Delhi, India (Hybrid)
    1 Month ago
    Lionsgate - Coordinator, Digital Marketing

    Lionsgate

    Santa Monica, California, United States (On-Site)
    1 Month ago
    appier - Sales Manager, Digital Marketing Solution

    appier

    Seoul, South Korea (On-Site)
    3 Weeks ago

    Get notifed when new similar jobs are uploaded

    Similar Skill Jobs

    SimpliSafe - Workforce (WF) Strategy Analyst

    SimpliSafe

    Richmond, Virginia, United States (Hybrid)
    1 Month ago
    SBM Management - Custodial Lead

    SBM Management

    Alameda, California, United States (On-Site)
    1 Month ago
    Hawkeye Innovations - Football Video Systems Technician

    Hawkeye Innovations

    Bolzano, Trentino-South Tyrol, Italy (On-Site)
    3 Months ago
    CME Group - Workday Tech Analyst

    CME Group

    Bengaluru, Karnataka, India (On-Site)
    1 Month ago
    Inveniolsi - SAP BRF+ Senior Associate Consultant

    Inveniolsi

    India (On-Site)
    2 Months ago
    Greenworks Sunrise Global Marketing - Territory Sales Manager

    Greenworks Sunrise Global Marketing

    Sacramento, California, United States (Remote)
    1 Month ago
    USE Insider - Solutions Architect

    USE Insider

    Sydney, New South Wales, Australia (On-Site)
    1 Year ago
    Oliver Agency - Digital UI/UX Designer

    Oliver Agency

    Manila, Metro Manila, Philippines (On-Site)
    1 Month ago
    Resolver - Customer Success Manager

    Resolver

    Toronto, Ontario, Canada (Hybrid)
    2 Weeks ago
    Juego Studios - Project Manager

    Juego Studios

    Bengaluru, Karnataka, India (On-Site)
    8 Months ago

    Get notifed when new similar jobs are uploaded

    Jobs in Dhaka, Dhaka Division, Bangladesh

    Assystems - Quantity Surveyor

    Assystems

    Dhaka, Dhaka Division, Bangladesh (On-Site)
    8 Months ago
    Volks Byte - Full Stack Developer

    Volks Byte

    Dhaka, Dhaka Division, Bangladesh (Remote)
    1 Year ago
    Assystems - Environmental Engineer

    Assystems

    Dhaka, Dhaka Division, Bangladesh (On-Site)
    8 Months ago
    Kinetik - QA Engineer II

    Kinetik

    Bangladesh (On-Site)
    1 Month ago
    Volks Byte - Joomla PHP Developer

    Volks Byte

    Dhaka, Dhaka Division, Bangladesh (Remote)
    6 Months ago
    Assystems - Structural Engineer -Senior

    Assystems

    Dhaka, Dhaka Division, Bangladesh (On-Site)
    8 Months ago
    Volks Byte - Full Stack Developer (Javascript Focus)

    Volks Byte

    Dhaka, Dhaka Division, Bangladesh (On-Site)
    5 Months ago
    Assystems - Track Design Engineer

    Assystems

    Dhaka, Dhaka Division, Bangladesh (On-Site)
    8 Months ago
    Volks Byte - SEO & Virtual Assistant for E-commerce Shop

    Volks Byte

    Dhaka, Dhaka Division, Bangladesh (Remote)
    1 Year ago
    Volks Byte - Senior Software Engineer – AR/VR, AI/ML & Full-Stack

    Volks Byte

    Dhaka, Dhaka Division, Bangladesh (Remote)
    3 Months ago

    Get notifed when new similar jobs are uploaded

    Digital Marketing Jobs

    WebFX - Technical Digital Marketer (MARTECH Implementation) (Cape Town)

    WebFX

    Cape Town, Western Cape, South Africa (On-Site)
    7 Months ago
    Scale AI - Content Strategist, Contributor Operations

    Scale AI

    San Francisco, California, United States (On-Site)
    2 Months ago
    WebFX - Digital Marketing Manager (Search) (Cape Town)

    WebFX

    Cape Town, Western Cape, South Africa (On-Site)
    8 Months ago
    appier - Sales Manager, Digital Marketing Solution

    appier

    Seoul, South Korea (On-Site)
    3 Weeks ago
    The Globel Talent Co - SEO Content Coordinator

    The Globel Talent Co

    South Africa (Remote)
    1 Month ago
    WebFX - Digital Marketing Specialist (Search) (Cape Town)

    WebFX

    Cape Town, Western Cape, South Africa (On-Site)
    8 Months ago
    Eneba Games - Content Marketing Operations Specialist

    Eneba Games

    (Remote)
    1 Week ago
    GHX - Content Specialist

    GHX

    Hyderabad, Telangana, India (On-Site)
    2 Months ago
    Pivotroots - SEO - Network Partner

    Pivotroots

    Mumbai, Maharashtra, India (On-Site)
    2 Months ago
    USE Insider - Video Content Specialist

    USE Insider

    Türkiye (Remote)
    6 Months ago

    Get notifed when new similar jobs are uploaded

    About The Company

    Dhaka, Dhaka Division, Bangladesh (Remote)

    Dhaka, Dhaka Division, Bangladesh (On-Site)

    Dhaka, Dhaka Division, Bangladesh (Remote)

    Dhaka, Dhaka Division, Bangladesh (Remote)

    Dhaka, Dhaka Division, Bangladesh (Remote)

    View All Jobs

    Get notified when new jobs are added by Volks Byte

    Level Up Your Career in Game Development!

    Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

    Job Common Plug