Service Business Officer

An exciting opportunity has arisen to join our team in the Civil Aerospace Business Centre as a Service Business Officer. This is a unique opportunity to gain a breadth of experience and knowledge of day-to-day customer, financial and contractual strategy.

The purpose of the Civil Aerospace Business Centre is to help drive business performance by providing focused, insightful information that will allow Civil Aerospace to make better decisions and extract value in a cost-effective manner. The Business Centre takes pride in being an inspirational place to work with our own calendar of social events and team building activities. The Services Business team forecasts the profitability for all aftermarket service offerings such as Total Care, Flex and Select Care as well as supporting the Project and Customer teams in the management of their contracts.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting, and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.

We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing:

In this role you will have regular interaction with all levels of Civil Aerospace Large Engine Programmes, Customer Regional Teams, the Services Organisation, the Finance Organisation and will have an in depth understanding of how Rolls- Royce manages the Aftermarket business. You will be:

• Forecasting TotalCare, Flex, SelectCare and FPOH business returns, liaising with multiple different functions across the business to complete this activity
• Creating and monitoring engine overhaul / spare parts sale forecasts to support both the Parts forecast and MRO load forecast.
• Identifying opportunities to improve the accuracy and efficiency of the business forecasting process
• Creating and monitoring engine overhaul forecasts and spare part sale

Who we’re looking for

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. For this role you will need to demonstrate understanding of the appliable health and safety standards and we are looking for someone who is/has:

• Degree qualified or equivalent and be able to work under your own initiative and possess strong analytical, interpersonal, presentation, negotiation and project management skills
• An effective problem solver who is able to act decisively to implement optimal solutions and feel comfortable dealing with ambiguity
• A sense of business acumen is required together with good judgement and effective planning skills, which will combine with the ability to cope with high levels of ambiguity

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce