Software Asset Management Analyst

As a Software Asset Management Senior Analyst at Unisys, you will join the SAM Practice team, delivering software licensing solutions and value-driven services globally using ITIL 4 methodology. Your role involves analyzing, optimizing, and reporting on client software assets and licenses to ensure compliance, cost-efficiency, and risk mitigation. You will identify and resolve data discrepancies, provide optimization recommendations, and prepare performance reports, collaborating with stakeholders to implement SAM strategies.

Must Have

• Analyze software inventory and license entitlements.
• Identify and resolve gaps in software asset and license data.
• Optimize software asset and license management processes following ITIL 4.
• Provide recommendations on software licensing optimization and cost-saving.
• Prepare and deliver reports on software asset and license status.
• Support SAM strategy development, policies, and procedures.
• Stay updated on software licensing models, terms, and conditions.
• Collaborate effectively with internal and external stakeholders.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• At least 3 years of experience in software asset and license management.
• Strong knowledge of software licensing models for Microsoft, IBM, Oracle, SAP, Adobe.
• Proficient in using SAM tools like Flexera, Snow, ServiceNow.
• Certified or trained in ITIL 4 or equivalent framework.

What success looks like in this role:

Job Summary

As a Software Asset Management Senior Analyst, you will be part of the SAM Practice team, led by the SAM Practice Leader. You will work with a team of SAM Practitioners to deliver software licensing solutions and value-driven service to our clients worldwide, using the ITIL 4 methodology. You will be responsible for analysing, optimizing, and reporting on the software assets and licenses of our clients, ensuring compliance, cost-efficiency, and risk mitigation.

Key Responsibilities/Outcomes

• Analyse the software inventory and license entitlements of our clients, using various tools and data sources.
• Identify and resolve any gaps, discrepancies, or issues in the software asset and license data.
• Optimize the software asset and license management processes and practices, following the ITIL 4 framework and best practices.
• Provide recommendations and guidance on software licensing optimization, compliance, and cost-saving opportunities.
• Prepare and deliver reports and dashboards on the software asset and license status, performance, and trends of our clients.
• Support the SAM Practice Leader and the SAM Practitioners in developing and implementing SAM strategies, policies, and procedures.
• Stay updated on the latest software licensing models, terms, and conditions of various software vendors and products.
• Collaborate and communicate effectively with internal and external stakeholders, including clients, vendors, partners, and colleagues.

You will be successful in this role if you have:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• At least 3 years of experience in software asset and license management, preferably in a consulting or service delivery role.
• Strong knowledge and understanding of software licensing models, terms, and conditions of various software vendors and products, such as Microsoft, IBM, Oracle, SAP, Adobe, etc.
• Proficient in using various software asset and license management tools, such as Flexera, Snow, ServiceNow, etc.
• Certified or trained in ITIL 4 or equivalent framework for IT service management.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and projects in a fast-paced and dynamic environment.
• Willingness to travel and work with clients across different locations and time zones.