Data Center Technician - Afton, TX

The Data Center Technician is responsible for maintaining the data center's IT system, troubleshooting issues, and performing server installations to ensure uninterrupted access to network services. This role involves installing and configuring infrastructure, monitoring system performance, performing maintenance and updates, managing HVAC and power supply, ensuring data backups, assisting with disaster recovery, and documenting procedures. The technician will also provide troubleshooting and repair for Dell products at customer sites, including parts management and firmware upgrades.

Must Have

• Maintain data center IT systems
• Troubleshoot issues
• Perform server installations
• Ensure uninterrupted network access
• Install and configure data center infrastructure (servers, racks, switches, hardware)
• Monitor system performance
• Perform maintenance and updates to systems, software, hardware
• Ensure HVAC systems operate efficiently
• Carry out routine network maintenance (user accounts, permissions, email, anti-virus, anti-spam)
• Ensure consistent and reliable power supply
• Ensure data backups are completed and stored correctly
• Assist with disaster recovery operations
• Document procedures, systems, and network configuration
• Comply with and maintain security standards
• Communicate with IT staff and management
• Provide troubleshooting and repair for Dell products
• Triage issues with Dell Support direction
• Execute plans of action from Dell Domain Engineer/L3
• Document POA results, logs, and service reports
• Reseat, swap, or replace parts
• Perform server testing and validation
• Upgrade firmware
• Manage parts locker and spare parts
• Return parts to Dell
• High School Diploma or GED required
• 4-6 years’ experience in area of responsibility

Good to Have

• Technical certification or Associate Degree

Perks & Benefits

• Unlimited paid time off
• 401(k) match
• Comprehensive healthcare
• HSA matching
• Ongoing learning opportunities
• Work-life balance

What success looks like in this role:

We are currently hiring Data Center Technicians in: Memphis, TN; Afton, TX, Carrollton, TX; Prince George, BC CAN; Cambridge, ON CAN.

We are also building a pipeline for future openings in additional U.S. data center locations.

Whether you’re local to one of our active locations or open to relocating, we encourage you to apply.

The Data Center Technician’s responsibilities include maintaining the data center’s IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services.

The ideal candidate for this role should possess a strong understanding of network infrastructure and data center operations.

Familiarity with server installations and network updates is also required.

• Installing and configuring data center infrastructure including servers, racks, switches and other hardware
• Regularly monitoring system performance and troubleshooting issues
• Performing regular maintenance and updates to systems, software, and hardware
• Ensuring the data center’s HVAC (Heating, Ventilation, and Air Conditioning) systems are operating efficiently
• Carrying out routine network maintenance tasks, such as managing user accounts, permissions, email, anti-virus, anti-spam
• Ensuring the data center’s power supply is consistent and reliable
• Ensuring data backups are completed and stored correctly
• Assisting with disaster recovery operations in the event of power failures, fires, or other disasters
• Documenting procedures, systems and network configuration
• Complying with and maintaining security standards within the data center
• Communicating regularly with other IT staff and management to report on status of the data center

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading Firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)
• Parts return to Dell

You will be successful in this role if you have:

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 4-6 years’ experience in area of responsibility

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.