Software Developer
Nahc.io
Job Summary
Our client is an emerging leader in AI platform space, offering an enterprise-grade platform designed to connect human decision-making with intelligent automation. Their system brings together communication channels such as chat, email, web, CRM, and in-store touchpoints, enabling organisations to scale AI adoption with trust, context, and strong governance. The Software Developer will be responsible for workflow design and development using no-code/low-code tools, solution implementation for client-specific use cases, and developing platform expertise and best practices.
Must Have
- 1-3 years of experience in workflow automation, RPA, or low-code tools
- Familiarity with APIs, webhooks, and conditional logic
- Scripting or front-end knowledge (JavaScript, JSON, Python)
Good to Have
- Exposure to CRM systems
- Exposure to ticketing tools
- Exposure to BI dashboards
Job Description
Our client is an emerging leader in AI platform space, offering an enterprise-grade platform designed to connect human decision-making with intelligent automation. Their system brings together communication channels such as chat, email, web, CRM, and in-store touchpoints, enabling organisations to scale AI adoption with trust, context, and strong governance.
What you will do:
- Workflow Design & Development
- Build and maintain no-code/low-code automation flows using platform tools such as data boards, triggers, and channel integrations.
- Translate business logic into reusable workflow modules spanning channels like Slack, WhatsApp, email, and web.
- Develop end-to-end logic for automated routing, permissions, and multi-agent orchestration.
- Solution Implementation & Customisation
- Partner with Customer Success and Project Managers to implement client-specific use cases.
- Adapt workflows based on dynamic profiles, knowledge hubs, and live system data.
- Support proof-of-concept builds, validate logic flows, and ensure smooth handoff into production.
- Platform Expertise & Best Practices
- Develop deep understanding of the orchestration engine, SDKs, integrations, and governance architecture.
- Suggest enhancements, reusable templates, and best practices for common industry workflows (e.g., financial services, enterprise operations).
- Produce clear documentation for workflows, implementation steps, and long-term maintenance.
What you will need:
- 1–3 years of experience in workflow automation, RPA, or low-code tools (e.g., n8n, Zapier, Power Automate, UiPath).
- Strong logical thinking with an eye for detail in process design.
- Familiarity with APIs, webhooks, and conditional logic.
- Bonus: exposure to CRM systems, ticketing tools, or BI dashboards.
- Scripting or front-end knowledge (JavaScript, JSON, Python).
8 Skills Required For This Role
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